Sales Support Specialist
4 weeks ago
**EXCLUSIVE NETWORKS**|** **Introduction**
"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.
**DUTIES AND RESPONSIBILITIES**|** **About the role**
- The purpose of this position is to support the sales team to deliver quotes, answer queries from customer and assist with CRM (Customer Relation Manager) management. The individual will be dealing with both internal and external _customers, to ensure that our partners receive quick, constant, and reliable service from Exclusive Networks. This role requires the successful incumbent to speak fluent P_ortuguese._
- This role will report to Internal Sales Operations Manager: Africa._
**As the Sales Support Specialist, you will**:
- Responsible for all quotes for the assigned Customer set.
- Understand the process behind quoting the products as well as the partner program.
- Process orders and deal with all associated paperwork, while ensuring that all lifecycle of the quotes/orders are properly saved.
- Creation of Renewals quotations a minimum of a quarter in advance of expiration.
- Liaising with set Vendors to obtain accurate renewal reports.
- Tracking and following up with Channel Partner of Renewals quotes sent but not yet ordered.
**QUALIFICATIONS AND EXPERIENCE**|** **About you**
**The ideal Sales Support Specialist**:
- Grade 12
- MS Suite (intermediate - essential)
- 1 Year in a sales quoting/ admin role
- CRM experience.
- Attention to detail.
- Business acumen & working accurately.
**WHO ARE EXCLUSIVE NETWORKS?**| **About the company**
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
**Our benefits include**:
- Provident fund
- Medical aid
- Employee Assistance Programme (Healthy Company)
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