Sales Support Specialist

7 months ago

Centurion, South Africa Exclusive Networks Full time

**EXCLUSIVE NETWORKS**|** **Introduction**

"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

**DUTIES AND RESPONSIBILITIES**|** **About the role**

The Sales support specialist will provide a single point of contact for a list of accounts, tasks include providing quotations within set SLA times, assisting with queries, looking for opportunities to maximise deal size.

**As the **Sales Support S**pecialist**, you will**:
- To provide a high level of customer service to Major Accounts as an internal resource dedicated resource issuing Quotations and processing Purchase orders as well as completing administrative tasks as an when necessary. (i.e. Loans, Deal Registration, deliveries/logistics).
- Ensure that the CRM database in up to date with the correct Opportunity status etc.
- Assist and manage renewals business with a view to upsell and cross sell.
- To provide support (both administrative & sales) to allocated external sales team member(s) with the end goal of helping to exceed targets and widen the range company services and solutions offered to customers.
- To own and manage the internal sales operational cycle by liaising with the key stakeholders on behalf of the account manager, in order to ensure smooth running of the sales cycle from preparation to deal completion.
- To develop and maintain strong customer and supplier relationships that enhances and promotes sales.

**QUALIFICATIONS AND EXPERIENCE**|** **About you**

**The ideal **Sales Support S**pecialist**:

- Strong communication skills, with good telephone manner while being responsive and efficient.
- Commercially aware and ability to learn quickly.
- Attention to detail and good administrative skills.
- Holds strong relationships both internally and externally.
- Taking responsibility for personal development with a strong desire to work to and surpass targets.
- Knowledge of Microsoft Office (Excel & Word)

**WHO ARE EXCLUSIVE NETWORKS?**| **About the company**

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

**Our benefits include**:

- Medical Aid
- Provident Fund
- Employee assistance program

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