IT Helpdesk Support

**_IT HELPDESK ADMINISTRATOR _** **_HIRT & CARTER _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** Facilitate technical support requests via the process of logging and assigning calls. To ensure users are provided with feedback regarding the status of a logged call and to provide first-line support to users. **_KEY PERFORMANCE AREAS:_** - Follow...

**IT Helpdesk Team Lead** **We Want You**: We are a Team of problem-solvers that are creating stronger and more sustainable tech solutions. In our Team, you won’t just talk about progress and innovation - we believe you will make it happen. **You Bring**: - Diploma or Degree in Computer Systems is advantageous. - Microsoft Technology Associate (MTA) or...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator who will be responsible to - Helpdesk Operations - Answer calls, record work order request, issue work orders and purchase orders - Daily, weekly, Monthly Reports - Mange effective filling system for the site - Order stationary and Groceries As a leading African Integrated Workplace...

**IT** **KZN** ***: Reporting to: Helpdesk and Training Manager **Job Summary** To provide first line technical support and problem solving for all manufactured and distributed products. This includes but not limited to security system products, CCTV products and access control products. **Role** - Resolving incoming telephone queries - Allocate security...

**We Want You**: **You Bring**: - Required relevant qualifications in IT or A+, N+ certification from a recognized institution. - At least +3 years’ experience in a Service Desk/Helpdesk environment, infrastructure remote support. - Exposure and experience within an IT Helpdesk service desk. - Degree or Diploma in Information Technology (advantageous). -...

**Key Responsibilities** - Frontline support to all Aramex branches from the helpdesk system or telephonically - Hardware and Software installations and support - Helpdesk system queries, quick and effective resolution of the queries - Install in-house software at customers **Minimum Requirements** - A+ and N+ Certified - Windows 8, Windows 10 extensive...

**Key Responsibilities** - Frontline support to all Company branches from the helpdesk system or telephonically - Hardware and Software installations and support - Helpdesk system queries, quick and effective resolution of the queries - Install in-house software at customers **Minimum Requirements** - A+ and N+ Certified - Windows 8, Windows 10 extensive...

**We Want You**: **You Bring**: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** - Technical support for all Level 1 IT Helpdesk services. - Management of ITSM...

Log calls and provide support and feedback/follow ups to users, Helpdesk and Management - Maintain calls on Helpdesk System - Offers desktop/laptop support to users - Provides printer support - Installs new Mac and windows desktop, laptops and printers - Perform user administration on Linux servers and infrastructure - Recording, tracking and reporting of...

Duties and responsibilities of the job - Monitoring and supporting all support and service platforms for all services provided to clients - Responding in a timely manner to service issues and requests - Escalation of problems where necessary and following up - Installing, configuring, and repairing all hardware, software, systems, networks, printers, and...

We are seeking a motivated IT Desktop Support Technician with at least three years of desktop support experience to join our team. You will be responsible for ensuring adherence to service level agreements (SLAs) while responding to and resolving Helpdesk tickets related to hardware, software, and networking. Additionally, you will assist users with...

**The Person**: - Certificate or Diploma in IT, Tech Support / CompTIA / relevant disciplines. - Proficient in programming languages such as SQL stored procedures, scripting, XML, HTML as well as C#. - Mini 2 years experience in a similar role. - Excellent SQL and.net coding skill and experience. - Good understanding of XML. - Attention to detail and...

Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment. Establish and manage...

Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment. Setup and Support...

Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment. Establish and manage...

Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment. Establish and manage...

Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment. Setup and Support...

**Responsibilities**: Manage the Team and client expectations Maintain systems to ensure they run properly Perform repairs, when necessary, either through online chat, phone, or in-person Train client staff on how to use new systems Requirements and Qualifications Matric certificate, an associate or bachelor’s degree in IT, computer science, or a...

Duties and responsibilities of the job - Monitoring and supporting all support and service platforms for all services provided to clients - Responding in a timely manner to service issues and requests - Escalation of problems where necessary and following up - Installing, configuring and repairing of all hardware, software, systems, networks, printers and...

Core Description **Key Deliverables / Primary Functions** **Primary Function** - Respond and resolve support requests and service tickets - Installing and configuring client computer systems. - Responding to client IT support requests. - Meeting with clients to diagnose software, networking, or hardware issues. - Providing technical support on-site or via...