Technical Helpdesk Operator

**_IT HELPDESK ADMINISTRATOR _** **_HIRT & CARTER _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** Facilitate technical support requests via the process of logging and assigning calls. To ensure users are provided with feedback regarding the status of a logged call and to provide first-line support to users. **_KEY PERFORMANCE AREAS:_** - Follow...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator who will be responsible to - Helpdesk Operations - Answer calls, record work order request, issue work orders and purchase orders - Daily, weekly, Monthly Reports - Mange effective filling system for the site - Order stationary and Groceries As a leading African Integrated Workplace...

**IT Helpdesk Team Lead** **We Want You**: We are a Team of problem-solvers that are creating stronger and more sustainable tech solutions. In our Team, you won’t just talk about progress and innovation - we believe you will make it happen. **You Bring**: - Diploma or Degree in Computer Systems is advantageous. - Microsoft Technology Associate (MTA) or...

**We Want You**: **You Bring**: - Required relevant qualifications in IT or A+, N+ certification from a recognized institution. - At least +3 years’ experience in a Service Desk/Helpdesk environment, infrastructure remote support. - Exposure and experience within an IT Helpdesk service desk. - Degree or Diploma in Information Technology (advantageous). -...

**We Want You**: **You Bring**: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** - Technical support for all Level 1 IT Helpdesk services. - Management of ITSM...

**About Us**: Tsebo Facilities Solutions is looking for a Helpdesk Operator to answer incoming calls promptly and proffessionally. To provide a high level of customer service to all external and internal callers. To log calls accurately in line with the Helpdesk policies and procedures. As a leading African Integrated Workplace Management Solutions...

**ABOUT THE COMPANY**: iStore - The home of everything Apple, iStore is Africa’s largest Apple Premium Reseller. With a retail footprint of more than 31 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. **ABOUT THE...

CORE PURPOSE OF THE JOB To provide efficient and effective technical support to all banking staff and customers by resolving IT-related issues, ensuring smooth operations and minimizing downtime. MAIN FUNCTIONS OF THE JOB Technical SupportTroubleshoots and resolves IT issues for staff and customers to maintain operational efficiency.Installs, configures, and...

**Technical Site Agent (Based in Durban)** **Position Summary** Responsible for the effective service delivery and team supervision. Responsible as a senior supervisor for their technical supervisors performance and optimisation of service delivery and service outputs. Implement processes by reviewing systems, effectively looking at trend analyses,...

**About Us**: Ensure Data Centre and IT Node (Critical Engineering) Infrastructure service are maintaned and operational to service standards specifed. Service Incude: Electrical (HV,MV and LV), HVAC, Fire detection, Fire protection, UPS, Stanby power generation, refrigeration and all issues pertaining to copliance, gorvervance and the legislated statuatory...

**About Us**: Tsebo Facilities Solution is looking for a Technical Manager to provide managerial and supervisory direction with regard to service delivery of the Technical Department in order to ensure maximum customer satisfaction and ensure service delivery is aligned to the output specifications pertained in the PPP Agreement. As a leading African...

**Purpose of the Job** To develop and implement strategies in order to manage the Lubricant Technical Product Portfolio and to deploy Technical Resources & Services to support customers in a manner that maximises profits & market share and delivers sustainable growth of the Lubricants business. **What you’ll have done before** **Baseline** - 10 years’...

**Position Summary** Co-ordination of all tasks (soft services, business support administration and procurement functions) and any actions regarding general facility upkeep to ensure facility soft services are compliant to SLA and OHSE deliverables. **Key Skills and Experience Required**: - Grade 12 - Ability to motivate and manage staff - Excellent...

**Requirements**: - B.Com in Information Systems/Business Informatics. - Min 3 to 5 years'' experience in a similar role. - Strong financial understanding. - Technical and/or Syspro Helpdesk support. - VB Scripting, TSQL and ERP systems experience. - Experience and understanding of BI tools. - Good IT knowledge and understanding of systems, Active...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

**_IT TECHNICIAN _** **_HIRT & CARTER _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** To provide technical and general desktop and system support for the allocated divisions to ensure that users can work effectively. **_KEY PERFORMANCE AREAS:_** - Maintain calls on Helpdesk system and ensure user satisfaction on services delivered - Stability at site...

**We Want You**: **You Bring**: - Bachelor's degree or Diploma in Business Administration, IT, or a related field (or equivalent experience).- Demonstrated ability to lead and influence at a senior level, driving strategic initiatives and achieving measurable outcomes.- Strong analytical and problem-solving skills with the ability to translate complex...

Responsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and software - Follow-up with...

**Position Summary** - Co-ordination of all tasks (soft services, business support administration and procurement functions) and any actions regarding general facility upkeep to ensure facility soft services are compliant to SLA and OHSE deliverables**.** **Key Accountabilities/ Principal Responsibilities Primary Duties** - Ensure the soft servicesare...

**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...