IT Support Desk Manager
2 days ago
**Responsibilities**:
Manage the Team and client expectations
Maintain systems to ensure they run properly
Perform repairs, when necessary, either through online chat, phone, or in-person
Train client staff on how to use new systems
Requirements and Qualifications
Matric certificate, an associate or bachelor’s degree in IT, computer science, or a related field is preferred, Comptia A+ & N+
5+ years of management experience in the industry
Proficiency with the installation and repair of servers and standard office equipment
Acquire and maintain current knowledge of relevant environments software and support policies to provide accurate solutions to customers.
Provide (first/second/third) line helpdesk support to our customers.
Skills required:
Microsoft Windows Server, VMware and Linux Servers, Desktop PC & Laptop Support
Office 365, Anti-Virus (E-set), Backups (Veeam), VoIP, Firewalls (Sophos, MK), Networking
Printers & Scanners, CCTV
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Desktop Support Management: 5 years (required)
-
IT Desk Support
2 days ago
Durban, South Africa TLT Appointing Full timeCompany Description About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search **Job Description**: - Professionally Communicating with...
-
Help Desk Support
2 days ago
Durban, South Africa MyStaff.online Full timeWe're looking for a qualified **Help Desk Support** with excellent communication skills. This is for a **full-time, work from home** role to cover **EDT/EST schedule**. The Help Desk Support will be part of our team where they will be helping banks to assist their merchants. Assistance is needed for PCI certification of the merchants that help them against...
-
IT Support Service Desk Technician
12 hours ago
Durban, South Africa Cosmix Beauty Full timeIT Support Service Desk Technician Retail Company looking for an IT Support Technician **Requirements**: Matric + 3 years experience. Experience with remote desktop support in Retail environment preferred. Valid Drivers licence **Skills**: Practical networking experience Good theory (certifications) and strong network configurations with practical...
-
Senior Service Desk Technician
2 weeks ago
Durban, South Africa Mr Price Group Full timeAre you that “go to” some one in your team that handles all the technical escalations and vendors? Have you worked in a retail IT environment and are passionate about giving the best possible support? We have just the role for you! **what we’re looking for?** - You have an **IT qualification** (or are currently completing your qualification part...
-
Service Desk Manager
7 months ago
Durban, South Africa CRT Network Solutions Pty Ltd Full time**Location**: Remote (Work from Home) **Time Zone**: Brisbane, Australia (AEST) **Working Hours**: Monday to Friday, 8:00 AM to 5:00 PM (AEST) **About Us**: We are a dynamic and growing Managed Service Provider (MSP) based in Australia, dedicated to delivering top-notch IT services and support to our clients. Our team is passionate about technology and...
-
Service Desk Manager
7 months ago
Durban, South Africa Durban University of Technology Full timeDurban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our _ENVISION2030_ strategy, DUT’s DNA has two strands, namely _‘people-centred and...
-
L1 Service Desk Technician
2 weeks ago
Durban, South Africa Sandi Crowther Recruitment Full timeKwaZulu Natal, Durban **Morningside, Durban**. Opportunity exists with dynamic IT company for mid-level Service Desk Technician with at least 2-4 years technical support experience in the IT industry. **Responsibilities**: - Provide technical support to new and existing clients - Daily support desk function - Track and co-ordinate all IT service...
-
L2 Service Desk Technician
1 week ago
Durban, South Africa Sandi Crowther Recruitment Full timeKwaZulu Natal, Durban - 20 000 depending on experience **Morningside, Durban**. Opportunity exists with dynamic IT company for mid-level Service Desk Technician with at least 3-5 years technical support experience in the IT industry. **Responsibilities**: - Provide technical support to new and existing clients - Daily support desk function - Track and...
-
Service Desk Consultant
1 month ago
Durban, South Africa Durban University of Technology Full timeDurban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and...
-
IT Service Desk Administrator
2 weeks ago
Durban, South Africa Workwear Depot Full timeThe Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...
-
IT Service Desk Administrator
2 weeks ago
Durban, South Africa Jonsson Workwear Full timeThe Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...
-
Service Desk Agent
7 months ago
Durban, South Africa Durban University of Technology Full time**Post: Service Desk Agents X2** **Ref: R262, R263** **One per, One Contract** **Minimum Requirements**: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. **Summary of Duties(but not limited to)**: - Receives and attend to all requests from various...
-
Service Desk Agent
1 week ago
Durban, South Africa AdaptIT Full timePosition reports to : Service Desk Supervisor Direct Reports : N/A Office Location: PURPOSE OF THE POSITION To provide 1st level support to the company's customers, ensuring customer calls are answered promptly and log tickets as per customer’s request/inquiries and are attended to them accordingly until a resolution is achieved. PRIMARY...
-
Front Desk Receptionist
2 weeks ago
Durban, South Africa Seasoned Recruitment Full timeKey Responsibilities: - Manage the hotel's front desk operations, including check-in and check-out procedures - Welcome all guests to the hotel. - Respond to guest inquiries and resolve any issues in a timely and professional manner - Provide information about the hotel and local area to guests - Handle reservations, billing, and other hotel administrative...
-
Front Desk Receptionist
2 months ago
Durban, South Africa 1st Fitness Full timeWe are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...
-
IT Helpdesk Support
1 week ago
Durban, South Africa First Technology Full timeResponsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and software - Follow-up with...
-
Technical Support Analyst
7 days ago
Durban, South Africa Initiate international Full timeYour key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...
-
Front Desk Staff
7 months ago
Durban, South Africa Crew Life at Sea Full timeKey Responsibilities: - Greet guests in a friendly and professional manner, providing a positive first impression **onboard the cruise ship** - Check guests in and out, ensuring all necessary documentation is completed accurately and efficiently - Handle guest inquiries and requests promptly and courteously, providing information and assistance as needed -...
-
IT Support Technician
2 months ago
Durban, South Africa Disruptive IT Full timeCore Description **Key Deliverables / Primary Functions** **Primary Function** - Respond and resolve support requests and service tickets - Installing and configuring client computer systems. - Responding to client IT support requests. - Meeting with clients to diagnose software, networking, or hardware issues. - Providing technical support on-site or via...
-
Gdt Service Desk Administrator
7 months ago
Durban North, South Africa Aspen Pharma Group Full time**JOB PURPOSE** Operational role in the digital technology organization and is accountable for the processing and coordination of appropriate and timely responses to service desk process records (incident, problems, requests, etc.) and ensuring they are appropriately assigned. Support the general and maintenance of the ServiceDesk platform. **KEY...