Helpdesk Support Technician

Position available for a Junior Helpdesk Support Technician in Randburg. Hybrid working.Minimum Requirements:IT Diploma / Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or...

Job SpecificsLocation: Randburg, South Africa (on-site)Role type: Full-timeProviding remote helpdesk support (Hardware and Software Support)OverviewA dynamic and growing IT services provider is looking for a skilled and proactive IT Helpdesk Support Technician to join their team. The successful candidate will be responsible for providing IT support services...

**Job Duties/Responsibilities will include**: Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Logging and Closing Calls Walk the customer through the problem-solving process Direct unresolved issues to the next level of support...

A world-class, specialist, professional services consulting partner, for complete technological solutions is looking for a Junior Helpdesk Support Technician to join their team.POSITION INFO :Application Support Technicians are members of the customer support team that troubleshoot applications, document issues and resolves conflicts. Assist users in...

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

Job DescriptionSelect One is a specialist consulting partner that offers complete technological solutions. We are looking for a skilled Junior Helpdesk Support Technician to join our team.The Application Support Technician will be a member of our customer support team, responsible for troubleshooting applications, documenting issues and resolving conflicts....

The role will involve providing technical assistance and support relating to computer systems, hardware, or software, responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Duties will include but not be limited to: - Providing 1st line support - Desktop & peripheral support - User support...

**_Location: Cyrildene, Bedfordview_** **_Requirements:_** - _ Matric_ - _ Relevant certificates/qualifications_ - _ 3+ years of experience as a Helpdesk Technician_ - _ Telephonic and Remote Helpdesk support (Hardware and software)_ - _ Must be tech-savvy_ - _ Must be available immediately_ - _ Experience with SQL Script and SQL Database will be an added...

HelpDesk Manager: Key Responsibilities:Team Leadership:- Recruit, train, and mentor a team of helpdesk support specialists and technicians.- Foster a collaborative and positive team environment to enhance performance and employee satisfaction.- Set clear performance goals, monitor results, and conduct performance reviews. Customer Support Management:-...

Gauteng, JHB - Northern Suburbs - R 18000 - R 20000 Monthly Basic Salary**Position**: Helpdesk Co-ordinator - IT Managed Services Company **Location**: Fourways A leading IT Managed Services company is looking for a Helpdesk Co-ordinator to join their dynamic and friendly team! Great opportunity to grow and develop while working within an exciting and...

**Requirements**: - _ Tertiary IT Studies / Certificates_ - _ +/- 2 years, Telephonic and remote Helpdesk support (Hardware and software), Client liaison._ - _ MS Office_ - _ Windows_ - _ SQL script - Advantage_ - _ SQL Database Advantage_ - _ Telephone etiquette_

Minimum Requirements IT Diploma/Degree preferred Grade 12 Office 365 certified (MD-100, MD-101) ITIL Foundations Certificate A and N certificates Azure Fundamental AZ-900 certified MCSA server 2012 - 2019 certified More than 2 years in an IT Support role 1 yr or more experience with Active Directory 2 years or more experience with Desktop Support Experience...

Minimum RequirementsIT Diploma/Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesAzure Fundamental AZ-900 certifiedMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or more experience with Desktop SupportExperience with...

Minimum RequirementsIT Diploma/Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesAzure Fundamental AZ-900 certifiedMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or more experience with Desktop SupportExperience with...

**Job Duties/Responsibilities will include**: A great opportunity for a Helpdesk Administrator. **Duties below but not limited**: Job costings Management of Technicians calendar Communication with customers Stock control Renewal of planned maintenance Contracts Capturing Time sheets Invoicing Purchase orders Various accounting and administrative...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

3years Provide all sites I.T first line support. Web/Server/Network Administration. Troubleshooting network (network points, hubs, switches, etc.). Troubleshooting of network technology. Supervision of staff and record keeping. Perform server and Active Directory Support. Report writing and record keeping. Training of staff and Sub-ordinates.. Perform any...

**Job Duties/Responsibilities will include**: Provide all sites I.T first line support. Web/Server/Network Administration. Troubleshooting network (network points, hubs, switches, etc.). Troubleshooting of network technology. Supervision of staff and record keeping. Perform server and Active Directory Support. Report writing and record...

The purpose of the role is to manage the helpdesk support function as well as the 1st line helpdesk support team members with goal of ensuring customer satisfaction, doing so in line with entity and departmental objectives. The individual will be responsible for managing 1st line support resource availability on both the telephone and helpdesk system,...

**Job Number** - 70895 **Job Type** - Permanent **Job Title** - First Level IT Helpdesk Technician **Computer Skills** - IT,Verbal Communication,hardware,software,ITIL framework,technical expertise,analytical thinking **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Provide first level technical support and troubleshooting...