Helpdesk Support Technician

3years Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Logging and Closing Calls Walk the customer through the problemsolving process Direct unresolved issues to the next level of support personnel Provide accurate information on...

IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

3years - A great opportunity for a Helpdesk Administrator. - Duties below but not limited: - Job costings - Management of Technicians calendar - Communication with customers - Stock control - Renewal of planned maintenance Contracts - Capturing Time sheets - Invoicing - Purchase orders - Various accounting and administrative functions **Qualifications and...

3years A great opportunity for a Helpdesk Administrator. Duties below but not limited:Job costings Management of Technicians calendar Communication with customers Stock control Renewal of planned maintenance Contracts Capturing Time sheets Invoicing Purchase orders Various accounting and administrative functionsQualifications and Experience: Matric 3 years...

**Requirements**:- Tertiary IT Studies / Certificates- +/- 2 years experience, Telephonic and remote Helpdesk support (Hardware and software)

Provide first Level Helpdesk Support on computer systems, serving as first point of contact for customers seeking technical assistance. KEY RESPONSIBILITIES: Technical Responsibilities Customer Service - Warranty, Guarantee & Repair claims management - Contact clients who have logged tickets and update account managers accordingly - Client expectation...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

To be successful in this role, the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person for providing technical assistance and support related to vehicles, Mechanical and electrical. They will be responsible for answering queries and resolving any vehicle related issues. Ultimately, the candidate will ensure...

To be successful in this role, the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person for providing technical assistance and support related to vehicles, Mechanical and electrical. They will be responsible for answering queries and resolving any vehicle related issues. Ultimately, the candidate will...

To be successful in this role, the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person for providing technical assistance and support related to vehicles, Mechanical and electrical. They will be responsible for answering queries and resolving any vehicle related issues. Ultimately, the candidate will ensure...

To be successful in this role, the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person for providing technical assistance and support related to vehicles, Mechanical and electrical. They will be responsible for answering queries and resolving any vehicle related issues. Ultimately, the candidate will ensure...

**Job Duties/Responsibilities will include**: A great opportunity for a Helpdesk Administrator. **Duties below but not limited**: Job costings Management of Technicians calendar Communication with customers Stock control Renewal of planned maintenance Contracts Capturing Time sheets Invoicing Purchase orders Various accounting and administrative...

**Job Number** - 70895 **Job Type** - Permanent **Job Title** - First Level IT Helpdesk Technician **Computer Skills** - IT,Verbal Communication,hardware,software,ITIL framework,technical expertise,analytical thinking **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Provide first level technical support and troubleshooting...

To be a knowledgeable, fast, and friendly resource for our customers. - To ensure our software products are successfully used, and our technical support and training exceed customer expectations. **Essential Duties and Responsibilities**: - Ensuring Customer Support is knowledgeable, fast, friendly, and closing tech support cycles swiftly resulting in very...

Provide first Level Helpdesk Support on computer systems, serving as first point of contact for customers seeking technical assistance.KEY RESPONSIBILITIES:Technical Responsibilities Customer Service Warranty, Guarantee & Repair claims management Contact clients who have logged tickets and update account managers accordingly Client expectation management...

How you'll roleAs a Helpdesk Manager, you will assume responsibility for leading and supervising a helpdesk team, ensuring the efficient and effective handling of queries, reports, and requests generated on the helpdesk platform. Your key responsibilities will involve recruiting and training team members, setting objectives, analysing performance metrics,...

To be a knowledgeable, fast, and friendly resource for our customers. To ensure our software products are successfully used, and our technical support and training exceed customer expectations.Essential Duties and Responsibilities: Ensuring Customer Support is knowledgeable, fast, friendly, and closing tech support cycles swiftly resulting in very happy...

We are currently recruiting for a Junior IT Support Technician to join our team based in Johannesburg. **Duties & Responsibilities**: - Understanding Network protocols - Networking knowledge is required (Fibre Routers, Wi-Fi Access Points) - Helpdesk knowledge and experience dealing with users and understanding how to deliver clear and effective IT Support...

My client based in Parktown is seeking a Helpdesk Team Leader to join their team. The successful encumbant will be managing a Team of Held Desk Engineers that offers user support, desktop support and system support.Must have managed a team of helpdesk engineers previously (Non-Negotiable)Responsibilities: Daytoday management of support calls First, Second...