Reservations Manager Award Winning Property
3 weeks ago
We are seeking an experienced **Reservations Manager** to join an award-winning property in the heart of the Western Cape. If you have a passion for hospitality, exceptional organisational skills, and thrive in a fast-paced environment, this could be the role for you
**Key Responsibilities**
- Provide outstanding customer service, ensuring smooth and professional communication with guests and agents.
- Monitor inventory and optimise room availability to maximise revenue.
- Collaborate with other departments to ensure seamless guest experiences.
- Handle enquiries with precision and follow up promptly.
- Participate in stocktakes one weekend per month and work occasional public holidays (with double pay).
**What You’ll Need**
- At least 5 years of experience in reservations or front office within the hospitality or tourism industry.
- Proficiency in reservation systems and Microsoft Office.
- Strong organisational and problem-solving skills with the ability to prioritise tasks effectively.
- Excellent communication and interpersonal skills to build relationships with guests and agents.
- A high school diploma is essential; a degree in hospitality or tourism is preferred.
**Working Conditions & Perks**
- ** Schedule**: Monday to Friday, 08:00-17:00, with one weekend per month for stocktakes.
- ** Salary**: See below
**Are You Ready to Elevate Your Career?**
If you’re ready to make a meaningful impact and join a dynamic team, we’d love to hear from you
**To apply, submit your CV today**
- Take the next step in your career and join a property that values excellence and exceptional guest experiences._
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