Guest Relations

We are looking for a Guest Assistant /Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

As a Guest Ambassador with Leeu Collection South Africa (Pty) Ltd., you will excel in providing exceptional guest experiences through seamless processes and procedures, including guest arrival and check-in, relations and interactions, departure, and billing.Main Responsibilities:Ensure a seamless guest experience through the related processes and procedures...

**Area/Location**:Franschhoek, Cape Town** **Overview**: We are looking for a Guest Assistant to join our client’s esteemed wine estate, renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during...

Guest Assistant needed with 2 years experience in similar role. Job Purpose: As a member of the Guest Services team, you will be expected to provide a warm, friendly and memorable welcome to our guests and to ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service related functions and...

Experience and Skills: Minimum of 2 years of experience in the Front Office operations of a luxury hotel Proficient in use of various well-known Property Management systems Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance Display a sense of urgency and dedication to meeting...

5* Hotel based in Franschhoek is looking for a Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role. **Responsibilities**: - Ensure a...

**To qualify for this position, you must have the qualification and experience**: - Previous experience in guest relations or a customer-facing role in the hospitality industry is advantageous. - Excellent communication and interpersonal skills. - Ability to handle challenging situations with tact and professionalism. - Knowledge of local attractions,...

Luxury 5* Hotel in Franschhoek is looking for a Guest Assistant. **Responsibilities**: - Ensure a seamless guest experience through the related processes and procedures including guest’s arrival and check-in, guest relations and interactions, departure, check-out and billing - Concierge services - Recommendations, upselling and cross selling including...

About the RoleWe are seeking a highly skilled and experienced Luxury Guest Ambassador to join our team at Leeu Collection South Africa (Pty) Ltd.Job DescriptionThis is an exceptional opportunity for a charismatic and service-driven individual to excel in a dynamic environment.The successful candidate will be responsible for delivering unparalleled guest...

Our client, a 5- Star establishment in the hospitality industry is looking for an experienced Receptionist/ Guest Assistant to join their organisation. **Requirements**: - 3 years previous experience in hotel front office - Grade 12 certificate or higher - Computer literate in MS Office and a reservation system - Willing to work early, late shifts, public...

Boutique Hotel in Francshhoek is looking for an experienced Receptionist / Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

5* Boutique Hotel based in Franschhoek is looking for a Guest Assistant / Front Office Reception. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

Kendrick Recruitment is seeking a courteous, organized, and highly motivated Receptionist to join our luxury hospitality team. As a Receptionist, you will be the first point of contact for our esteemed guests, providing exceptional customer service and creating a warm and welcoming atmosphere. Your role is pivotal in ensuring that guests' experiences from...

 You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role.Experience and Skills:Minimum of 2 years of experience in the Front Office operations of a luxury...

**RECEPTIONIST / GUEST ASSISTANT** **Essential Requirements**: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Grade 12 - Matric Certificate - Tertiary qualification in Hospitality Management would be advantageous - Certificate in First Aid/Fire Fighting/Health and Safety, would be advantageous - Ability to work shifts...

A luxury estate based in Franschhoek is looking for a well experienced receptionist to join their team. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success **Experience and...

**Kendrick Recruitment **is seeking an experienced **Duty Manager** for an exquisite establishment located on a prestigious **Wine Estate in Franschhoek**. We are looking for a seasoned professional with a proven track record in a five-star environment. If you possess exceptional leadership skills, thrive as a team player, and are dedicated to enhancing...

**Key Responsibilities**: - Oversee daily operations, including reservations, check-ins/outs, guest services, and promotions. - Manage all financial aspects, including budgeting, forecasting, and financial reporting. - Ensure guest satisfaction by addressing and resolving any issues promptly and professionally. - Coordinate housekeeping, maintenance, and...

**Experience and Skills**: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Proficient in use of various well-known Property Management systems - Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance - Display a sense of urgency and dedication...

Experience and Skills: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Proficient in use of various well-known Property Management systems - Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance - Display a sense of urgency and dedication to...