Guest Assistant

**Area/Location**:Franschhoek, Cape Town** **Overview**: We are looking for a Guest Assistant to join our client’s esteemed wine estate, renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during...

Guest Assistant needed with 2 years experience in similar role. Job Purpose: As a member of the Guest Services team, you will be expected to provide a warm, friendly and memorable welcome to our guests and to ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service related functions and...

High end 5* luxury hotel in Franschhoek is looking for a Guest Assistant to cover the night shift, who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. **Responsibilities**: - Welcoming and showing around of guests - Ensuring that all guest information and...

Guest Relations We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

Kendrick Recruitment is now seeking a Night Guest Assistant for a 5* property, Western Cape. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness o go the extra mile and exceeding guests expectations will result in success within in this role. If you are...

La Residence's Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete...

You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role. **Experience and **Skills**: - Minimum of 2 years of experience in the Front Office operations of a...

**IN PERSON INTERVIEWS IN FRANSCHHOEK ONLY - REGRET NO VIRTUAL INTERVIEWS** **5 Star Boutique Hotel are seeking a Guest Assistant for the Front Office Department** **Requirements**: - ** Qualification: Formal hotel certificate or diploma**: - ** Work Experience: A minimum of 3 to 4 years in the hotel industry's front office department experience**: - **...

You need to welcome guest at the gate and direct them in the correct direction. You need to be friendly Outspoken Confident Well presented as you will be the first impression of the estate Need to be available to work shifts Need to be available weekends and public holidays **Job Types**: Full-time, Permanent **Salary**: R8 000,00 - R8 500,00 per...

**Job Title: Hospitality & Personal Assistant** **Location**: Franschhoek, South Africa This is an on-site, full-time position. **Company Overview**: The Franschhoek Wine Tram is one of South Africa's premier tourist attractions, offering a unique hop-on hop-off experience through the beautiful Franschhoek Valley. Guests journey through rolling vineyards...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...

Assistant Hotel Manager required for a small boutique hotel in Franschhoek. R25 000 Minimum Requirements: - Tertiary qualification in hospitality or hotel management - 4+ years relevant working experience Responsibilities will include: - Management of the full operations, service, logistics and activities of the hotel team, under the guidance of the...

**POSITION: Assistant Hotel Manager** **REPORTS TO: General Manager** **OBJECTIVE**: The Assistant Hotel Managers role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet the underlying objectives within their...

Duties: Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.Monitor the usage of...

**POSITION TITLE**: Accommodation Duty Manager **REPORTS TO**: Assistant Manager/General Manager ***: The Accommodations Duty Manager ensures that all guest bedrooms and public areas are cleaned to the highest standard. Directly manages the housekeeping department. Ensures strict compliance with hotels policies and processes. Actions guest welcoming, check...

Duties: Assist guests with their luggage, parcels, etc.Interacting with guests while assisting with luggageParking guests carsPerform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and receptionUpselling of other facilities and services including our affiliates. Requirements: ...

**Other global opportunities**: Opportunities in other parts of the world will be listed below. Mont Rochelle is a stunning 26-bedroom hotel and vineyard near Cape Town in the town of Franschhoek, South Africa. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels, chosen for...

**NB!!!! NEED TO LIVE IN SURROUNDING AREAS** Porter/Driver, required to work in the Front Office department Ensure all guest luggage is offloaded and transferred to guest respective rooms upon arrival and assist guests with luggage upon departure The Porter/Driver is responsible for the safe parking of guest vehicles and maintaining hotel courtesy vehicle...

The Assistant Housekeeper is in charge of overseeing the cleaning activities of the resort._ - This is a live in position_ **Qualifications and Experience**: - Grade 12 - Related Hospitality Diploma or Certificate - Preferably 2+ years’ supervisory or management experience - At least 4-7 years’ experience in hospitality, preferably housekeeping The...

Duties: Greet all guests warmly and professionallyProvide friendly, courteous, and professional service at all times.Understand the sequence of service and anticipate guest needs.Be fully aware of your table allocations, dietary requirements, allergies and special requests during service by ensuring that you pay careful attention to the day sheet provided...