Human Resource Business Partner
3 weeks ago
**MAIN PURPOSE OF THE ROLE**
**DUTIES AND RESPONSIBILITIES**
**Provide support to managers and employees.**
- Guide managers on managing poor performance within their teams in line with company policy and best practice, provide coaching tips and guidance on how to give feedback.
- Promote employee well-being and provide professional HR advice on a broad range of people issues to ensure a climate of high performance and positive morale.
- Provide basic counselling to staff.
- Conduct training on company policies and procedures.
- Provide on-going support and assistance to the HR Manager.
- Drive diversity management around business objectives
- Draft or update policies and procedures for HRM approval.
- Drive a positive and accountable culture within the business.
**Disciplinary Processes**
- Provide HR support, advice and recommendations pertaining to grievance and disciplinary measures.
- Provide an HR presence during investigatory meetings and disciplinary hearings.
- Investigate misconduct and non-compliance cases.
- ** Administration**
- Manage contracts of employment and induction / onboarding,
- Follow up on and manage probationary periods and fixed term contracts of employment,
- Compile monthly HR reports,
- Analyse monthly reports to identify trends and patterns,
- Process purchase orders and payments via procurement and finance systems
- Update workforce / manpower plans
- Conduct Exit Interviews
- Manage HRMS input and employee documentation,
- Organise meetings and appointments.
- General office administrative functions.
**CCMA**
- Provide company representation at CCMA
**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- HR Degree or 3-year HR Diploma.
- Minimum **3-5 years** HR experience in the various fields of human resources as an** HRBP or HR Practitioner**:
- Must have worked in a **high-volume** environment.
- Proven record of successful delivery of HR projects.
- Working and sound knowledge of employee relations.
- Must have** represented the business at CCMA**:
- Contact centre industry experience is an added advantage.
**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Ability to communicate effectively verbally and in writing, in English,
- Innovative
- Organized
- Credible
- Ethical
- Influential
- Honest
- Analytical and detail orientated,
- Able to work under pressure, manage time and resources.
- Professional
- Deadline driven,
- Compliant
- Friendly
- Patient and tolerant
- Accountable
Remuneration: A market related package including benefits.
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