Business Unit Director

5 days ago


Johannesburg, South Africa VMLY&R South Africa Full time

To lead, inspire, set direction and drive to provide excellent services and manage the delivery of exceptional creative product that meets and/or exceeds the client’s business objectives.
The position provides leadership to the GAD’s that are each responsible for a portfolio of clients.

**Key responsibilities**:
Responsible for business development in terms of growing existing client revenue as well as new business deals.
Oversee at a Senior level the overall operation of their client services team to ensure efficiency, quality, service and cost-effective management of resources.
Deliver business initiatives that enhance development of skills, knowledge and good practice in the agency.
Deliver tactical solutions when necessary, to achieve higher quality within the confines of cost and time ensuring that any change is clearly communicated across the business.
Identify opportunities for improved systems or use of resources, engage with Ops to implement change within the Agency to achieve operational excellence.
Through close relationship with the clients, continuously develop the strategic direction of each client account and ensure communication of any directional changes to GAD’s.
Ensure delivery of high standards of client satisfaction, measuring this through feedback, surveys, response to campaigns and continuously adapting and adjusting approaches to benefit client needs.
To actively pursue and support the delivery of new business into the Agency through leadership or involvement of pitch project work and delivery.
Ensure optimal integration between various agencies working on the client's account

**REQUIREMENTS**:
Experience managing teams and large accounts
Minimum two years’ experience working in a BUD role or six years at a lead/client service
Manager/CSD role, or at a Senior level
At least 8 years’ having been directly accountable to work with client, liaise and engage on
(illustrating sound understanding) budgets, price quotes/CEs and invoices
A sound knowledge of the relevant structures and processes in the agency
Build presentations and deliver/present in a confident and compelling manner (including at Executive level)
Strategic expertise in terms of insight and value-add (in an advisory capacity to client)
Be able to present concept to clients, unpack them and respond to questions raised
Visionary leadership skills
Sound overall business acumen
Strong understanding of financial management and budgeting
Excellent client management and negotiation skills
The ability to write comprehensive and insightful briefs
Confident communication skills - always ensuring timeous response to written
Promptly raising any concern around communication excessively outside of acceptable hours of communication or unreasonably cutting into personal/family time so that this can be addressed, and reasonable measures agreed upon



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