Business Unit Director

1 week ago

Johannesburg North, South Africa HireJoy Pvt Ltd Full time

**Main Areas of Responsibility**
- Leads the resolution of issues & generates ideas to business planning process
- Is responsible for developing & driving KPA deliverables
- Is responsible for Client & Agency relationship (ensuring effective Client Service delivery on Accounts)
- In-depth and up-to-date knowledge of the client’s business, including

competitive activity, local and global industry and consumer trends
- Leads meetings & delivers presentations
- Leads integrated communication strategy development process
- contributes, participates and ensures implementation
- Oversees & leads research process
- Manage ad hoc projects as requested by Management
- Promote agency wide collaboration, providing leadership also developing a cooperative environment
- Promote cross functional/integrated working
- Promote and create environment for career and self-development (of staff and themselves)
- Leads creative development process (including best practice briefs, verbal briefings and evaluations)
- Leads effective implementation of production and delivery of communication activities
- Sets standard of and leads office admin required
- Responsible for Account profitability, following set financial procedures, also managing budgets/billings/debtors/WIP etc.
- Ultimately responsible for overall team delivery, HR responsibilities - training, mentorship, performance management, disciplinary etc.
- Ultimately responsible for Client/Agency relationship
- Open to and active in sharing knowledge/intelligence
- Contribute by effecting innovation that builds a positive agency culture, and actively foster or participate in fostering a positive work environment

**Key Performance Areas**:
**Account management**
- Relationship building and brand ambassador for the Agency
- Business Approach to leading Account within the Agency
- Strategic management (overall health and performance of the account)
- Effective channel, strategies & creative implemented to achieve objectives
- Workflow process (implementation and continuous improvement)
- Operational management (timing plans, resource capacity management, managing profitability, driving operational efficiencies, financial management)

**Managing escalations with client and agency leadership team**
- Manage process and continuous improvement
- Effective and timeous communication
- Problem solving

**Managing client and leadership expectations**
- Driving effective and timeous communication
- Solutions centric and service orientated
- Ensuring all actions agreed to are managed and delivered accordingly

**Commercial management of the account**
- Effective scoping of all business unit requirements
- Budget and forecasting
- Resource planning and effective management of scope requirements to ensure timeous delivery and profitability within each business unit
- Recon Management
- SOX compliance
- Out of scope requirements: management, effective quoting and planning
- Financial administration

**Managing client service team performance**
- Team leadership and mentoring
- Ensuing agency provides client with service excellence
- Ensuring client service team are successfully meeting their KPAs, Business goals and development requirements.
- Performance Management

**Experience/Qualifications**

**Required**
- 2- 3 years Digital Marketing experience
- 2-3 years Business Unit Director experience
- Brand management or marketing communications diploma or degree or equivalent.
- Minimum 12 years in marketing communications role - strategy, advertising, research or marketing

Ability to commute/relocate:

- Johannesburg North, Gauteng: Reliably commute or planning to relocate before starting work (required)

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