IT Desk Support

We're looking for a qualified **Help Desk Support** with excellent communication skills. This is for a **full-time, work from home** role to cover **EDT/EST schedule**. The Help Desk Support will be part of our team where they will be helping banks to assist their merchants. Assistance is needed for PCI certification of the merchants that help them against...

IT Support Service Desk Technician Retail Company looking for an IT Support Technician **Requirements**: Matric + 3 years experience. Experience with remote desktop support in Retail environment preferred. Valid Drivers licence **Skills**: Practical networking experience Good theory (certifications) and strong network configurations with practical...

Are you that “go to” some one in your team that handles all the technical escalations and vendors? Have you worked in a retail IT environment and are passionate about giving the best possible support? We have just the role for you! **what we’re looking for?** - You have an **IT qualification** (or are currently completing your qualification part...

KwaZulu Natal, Durban **Morningside, Durban**. Opportunity exists with dynamic IT company for mid-level Service Desk Technician with at least 2-4 years technical support experience in the IT industry. **Responsibilities**: - Provide technical support to new and existing clients - Daily support desk function - Track and co-ordinate all IT service...

KwaZulu Natal, Durban - 20 000 depending on experience **Morningside, Durban**. Opportunity exists with dynamic IT company for mid-level Service Desk Technician with at least 3-5 years technical support experience in the IT industry. **Responsibilities**: - Provide technical support to new and existing clients - Daily support desk function - Track and...

Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and...

The Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...

The Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...

**Location**: Remote (Work from Home) **Time Zone**: Brisbane, Australia (AEST) **Working Hours**: Monday to Friday, 8:00 AM to 5:00 PM (AEST) **About Us**: We are a dynamic and growing Managed Service Provider (MSP) based in Australia, dedicated to delivering top-notch IT services and support to our clients. Our team is passionate about technology and...

We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...

Your key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...

Position reports to : Service Desk Supervisor Direct Reports : N/A Office Location: PURPOSE OF THE POSITION To provide 1st level support to the company's customers, ensuring customer calls are answered promptly and log tickets as per customer’s request/inquiries and are attended to them accordingly until a resolution is achieved. PRIMARY...

Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our _ENVISION2030_ strategy, DUT’s DNA has two strands, namely _‘people-centred and...

Responsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and software - Follow-up with...

**JOB PURPOSE** Operational role in the digital technology organization and is accountable for the processing and coordination of appropriate and timely responses to service desk process records (incident, problems, requests, etc.) and ensuring they are appropriately assigned. Support the general and maintenance of the ServiceDesk platform. **KEY...

**Responsibilities**: Manage the Team and client expectations Maintain systems to ensure they run properly Perform repairs, when necessary, either through online chat, phone, or in-person Train client staff on how to use new systems Requirements and Qualifications Matric certificate, an associate or bachelor’s degree in IT, computer science, or a...

Then our position within our Service desk is a great first step into the IT field for you. **what’s in it for you?** - We have benefits!_ From the financial benefits like medical aid for you and your fam, pension fund, bonus structures & shares, to the cultural benefits like a growth & innovation culture, half day Fri-yay’s, study leave & great coffee!...

Core Description **Key Deliverables / Primary Functions** **Primary Function** - Respond and resolve support requests and service tickets - Installing and configuring client computer systems. - Responding to client IT support requests. - Meeting with clients to diagnose software, networking, or hardware issues. - Providing technical support on-site or via...

Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. **12-18 months’ work experience** in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application...

The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to - Responsible for documenting internal installation SOP’s and all project related documents - To ensure high quality customer service - To uphold adapt it micros values and procedures - To maintain customer success in...