Help Desk Support

Company Description About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search **Job Description**: - Professionally Communicating with...

**Post: Service Desk Agents X2** **Ref: R262, R263** **One per, One Contract** **Minimum Requirements**: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. **Summary of Duties(but not limited to)**: - Receives and attend to all requests from various...

Responsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and software - Follow-up with...

Your key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...

CORE PURPOSE OF THE JOB To provide efficient and effective technical support to all banking staff and customers by resolving IT-related issues, ensuring smooth operations and minimizing downtime. MAIN FUNCTIONS OF THE JOB Technical SupportTroubleshoots and resolves IT issues for staff and customers to maintain operational efficiency.Installs, configures, and...

IT Support Service Desk Technician Retail Company looking for an IT Support Technician **Requirements**: Matric + 3 years experience. Experience with remote desktop support in Retail environment preferred. Valid Drivers licence **Skills**: Practical networking experience Good theory (certifications) and strong network configurations with practical...

**About Us**: Tsebo Facilities Solutions is looking for a Helpdesk Operator to answer incoming calls promptly and proffessionally. To provide a high level of customer service to all external and internal callers. To log calls accurately in line with the Helpdesk policies and procedures. As a leading African Integrated Workplace Management Solutions...

**Location**: Remote (Work from Home) **Time Zone**: Brisbane, Australia (AEST) **Working Hours**: Monday to Friday, 8:00 AM to 5:00 PM (AEST) **About Us**: We are a dynamic and growing Managed Service Provider (MSP) based in Australia, dedicated to delivering top-notch IT services and support to our clients. Our team is passionate about technology and...

Are you that “go to” some one in your team that handles all the technical escalations and vendors? Have you worked in a retail IT environment and are passionate about giving the best possible support? We have just the role for you! **what we’re looking for?** - You have an **IT qualification** (or are currently completing your qualification part...

**INTRODUCTION** **ABOUT THE COMPANY** Yutiliti is a division of Lightstruck. Lightstruck's vision is to develop, own and operate high-end, last-mile fibre for the long-term economic and social benefit of the communities in which it is deployed. Lightstruck intends to bring rapid and reliable fibre to communities across Southern Africa. Yutiliti provides a...

KwaZulu Natal, Durban **Morningside, Durban**. Opportunity exists with dynamic IT company for mid-level Service Desk Technician with at least 2-4 years technical support experience in the IT industry. **Responsibilities**: - Provide technical support to new and existing clients - Daily support desk function - Track and co-ordinate all IT service...

KwaZulu Natal, Durban - 20 000 depending on experience **Morningside, Durban**. Opportunity exists with dynamic IT company for mid-level Service Desk Technician with at least 3-5 years technical support experience in the IT industry. **Responsibilities**: - Provide technical support to new and existing clients - Daily support desk function - Track and...

Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and...

The Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...

The Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...

**_SYSTEMS SUPPORT ADMINISTRATOR _** **_HIRT & CARTER _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** The role of the Systems Support Administrator is to provide technical and functional support to Business Central end-users group. **_KEY PERFORMANCE AREAS:_** - Provides ERP support to all Business Central users on prem and remotely. - Monitor and...

We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...

**Responsibilities**: - Assisting customers with medication setup and resolving any technical issues they might experience. - Informing customers about specialized medication functionalities and features. - Following up with customers to ensure that reported technical difficulties have been resolved. - Troubleshooting, analyzing, and reporting medication...

Position reports to : Service Desk Supervisor Direct Reports : N/A Office Location: PURPOSE OF THE POSITION To provide 1st level support to the company's customers, ensuring customer calls are answered promptly and log tickets as per customer’s request/inquiries and are attended to them accordingly until a resolution is achieved. PRIMARY...

**We Want You**: **You Bring**: - Diploma or Degree in Computer Systems (advantageous). - Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous). - Microsoft Systems Engineer (MCSE) (advantageous). - Experience with Office 365 and Azure (advantageous). - ITIL Foundation certification advantageous. - At least 1 years’...