First-level Support Technician

5 months ago


Randfontein, South Africa Watercare Mining(Pty) Ltd Full time

**Position Overview**: We are seeking a motivated and enthusiastic individual to join our IT team as a First-Level Support Technician and Software Development Trainee. This is an excellent opportunity for someone with a strong interest in IT and software development to gain valuable experience and training in a fast-paced and dynamic environment.

As a First-Level Support Technician, you will be responsible for providing technical support to our employees and customers. You will troubleshoot and resolve hardware and software issues, install and configure new software and hardware, and provide training and assistance to users.

As a Software Development Trainee, you will have the opportunity to work on a variety of software development projects. You will learn about the software development lifecycle, and you will gain experience in coding, testing, and debugging.

**Responsibilities**:

- Provide technical support to our employees and customers.
- Troubleshoot and resolve hardware and software issues.
- Install and configure new software and hardware.
- Provide training and assistance to users.
- Work on a variety of software development projects.
- Learn about the software development lifecycle.
- Gain experience in coding, testing, and debugging.

**Qualifications**:

- A high school diploma or equivalent is required.
- IT related Degree/Diploma.

**Technical Skills**:

- Proficient in Microsoft Windows and Office Suite.
- Basic knowledge of networking and hardware.
- Experience with troubleshooting and problem-solving.
- Software Development Skills:

- Basic understanding of programming concepts.
- Experience with at least one programming language, such as Java, Python, or C#.

**Soft Skills**:

- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Willingness to learn new things and take on new challenges.

**Job Type**: Temp to perm
Contract length: 6 months

Pay: R14 700,00 - R16 000,00 per month



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