Contact Centre Trainer/bpo

Sales Trainer (Outbound Telesales)CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.We're looking for a vibrant Sales Trainer to join our...

Sales Trainer (Outbound Telesales)CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.We're looking for a vibrant Sales Trainer to join our...

We are looking for a Trainer who comes from a strong BPO background, who wants to be part of a well establish BPO. **Key responsibilities**: - Previous Training experience of atleast 3 years(ideally we are looking for 5 years) - Work along-side key stakeholders to establish training needs - Track, and record time and attendance - Support new hires from a...

We are looking for a Trainer who comes from a strong BPO background, who wants to be part of a well establish BPO.Key responsibilities: Previous Training experience of atleast 3 years(ideally we are looking for 5 years) Work alongside key stakeholders to establish training needs Track, and record time and attendance Support new hires from a mentoring...

Job Description TrainerThe Kudough team is seeking a Trainer that will be responsible for training new and existing contact centre employees and support staff to learn our product and systems and supporting employees to improve their performance. The duties include creating content for our training modules, conducting training sessions both forKudough and...

currently have x4 Trainer roles in our Cape Town branch The Trainers will be contact centre Trainers, hence must have contact centre experience and exposure. Preferable Sales training, however, we will consider strong customer service as well. Matric - Non negotiable Working hours - our contact centre only supports the US & UK markets; hence a shift can...

Job Title: Call Center Trainer **Job Summary**: The call centre trainer is responsible for designing, developing, and delivering training programs for call centre representatives to ensure they have the necessary skills and knowledge to provide excellent customer service. **Responsibilities**: - Develop and conduct training programs for new and existing...

CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible...

Are you a skilled trainer based in Cape Town with experience in delivering UK and US culture and communication training? We're seeking professionals with prior training delivery experience in the BPO (Business Process Outsourcing) space. Training-the-Trainer (TTT) will be provided. **Key Requirements**: - Comprehensive understanding of effective...

We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable an optimal working environment. DUTIESProvide HR oversight and client relationship...

**TeleSales Trainer Job Responsibilities**: Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients. **TeleSales Trainer Job Duties**: - Prepares new sales representatives by conducting orientation to sales process; developing individual...

Are you a skilled trainer based in Cape Town with experience in delivering UK and US culture and communication training? We're seeking professionals with prior training delivery experience in the BPO (Business Process Outsourcing) space. Training-the-Trainer (TTT) will be provided.Key Requirements: Comprehensive understanding of effective communication,...

We are recruiting Customer Advisors to deliver amazing service to our client and their customers whilst working towards meeting performance targets and standards in the BPO Contact Centre industry.This campaign deals with inbound & outbound debt collections experience in a BPO environment.REQUIREMENTS: Minimum Grade 11 / Grade 1 Matric- Minimum of 1 year...

Our client is an international concern providing global medical assistance and claims handling services to European BPO clients. The company seeks to grow their African HO in the **CBD of Cape Town** through the appointment of a Senior **BPO / Project Manager** to oversee all functions and controls of existing and new BPO business implemented. Minimum...

**Contact Centre Learnership** Calling all aspiring contact center agents that are willing to work night shift US hours. **Requirements**: Clear communication of the English language both written & spoken. Grade 11 pass Strong desire to learn and develop. Hunger for growth passionate about customer service This is a potential learnership opportunity where...

Contact Centre LearnershipCalling all aspiring contact center agents that are willing to work night shift US hours.Requirements:Clear communication of the English language both written & spoken.Grade 11 passStrong desire to learn and develop.Hunger for growthpassionate about customer serviceThis is a potential learnership opportunity where you will be...

**Quality Analyst** Exciting Opportunity for an All Star to join the US client Leaders in aiding the development of the department. We are looking for our next Quality Analyst. **What will you be doing?** - Ensure compliance with company quality standards on all contact channels while monitoring key performance metrics to improve call quality. - Analyze...

Our client is an international concern providing global medical assistance and claims handling services to European BPO clients. The company seeks to grow their African HO in the CBD of Cape Town through the appointment of a Senior BPO / Project Manager to oversee all functions and controls of existing and new BPO business implemented.Minimum Requirements:...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...