Bpo Project Manager

Our client requires a Senior BPO Manager who is passionate about delivering exceptional customer service, and has a strong background in the insurance industry. In this role, you will oversee all functions and controls for existing and new BPO business implementations, focusing on fostering positive relationships with key customers and driving business...

**Job Title**: Senior BPO (Business Process Outsourcing) Manager (Insurance/Medical) **Start Date**: Flexible **Location**: Cape Town **Job Type**: Full Time | On-site **Salary**: Base + Benefits **Requirements**: - Bachelor’s Degree or Certificate of Higher Education - At least 5 years of previous experience in BPO centres management - Customer...

**PURPOSE OF THE JOB**: The main purpose of this position is to oversee all function and controls for existing and new BPO business implemented. **MAIN RESPONSIBILITIES**: Key Responsibilities: - Communication with customers, contribute to customer relationship development by building, maintaining constructive relationships with existing and new BPO...

Job Description: Operation Manager - BPO (Call Centre)Job Responsibilities:Manage overall operations and performance of the call centre teamImplement and monitor processes to improve efficiency and quality of service deliveryDevelop and maintain strong client relationshipsOperation Projects Transition and onboarding new clients Analyze data and metrics to...

POSITION OVERVIEW: **Job Title**:Senior Operations Manager BPO **Job Type**:Full - Time **Location**:Onsite, Pinelands **Hours**:US hours MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...

As a Learner, you will embark on an exciting learning journey within our various departments. These roles are designed to provide you with hands-on experience and training in various fields of the BPO Industry, enabling you to develop the skills and knowledge necessary for a successful career in the BPO Industry. You will work closely with our experienced...

Our client is a leading BPO company based in Cape Town, South Africa, specializing in delivering exceptional services to our clients. They are committed to excellence and seek a dynamic and experienced Recruitment Team Leader to join their team. **Job Purpose**: As the Recruitment Manager, you will play a crucial role in shaping our workforce by identifying...

Job Title: Operations Manager BPOJoin CallForce, a well-established telecommunications brand, as we seek an experienced Operations Manager BPO to lead our contact centre teams in delivering exceptional customer experiences.Key Responsibilities:Develop and implement plans to successfully deliver exceptional resultsHandle client interface, deliver on SLA...

Job Title: Operations Manager BPOJoin CallForce, a well-established telecommunications brand, as an Operations Manager BPO to lead, mentor, and coach contact centre teams to create and deliver amazing customer experiences. As a key member of our team, you will support and motivate your team to ensure they're on track to meet client goals.Key...

{"title": "Operations Manager BPO", "content": "Job SummaryAt CallForce, we are seeking an experienced Operations Manager BPO to lead our contact centre teams in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for developing and implementing plans to successfully deliver results, handling client...

POSITION OVERVIEW:Job Title: Senior Operations Manager BPO Job Type: Full - Time Location: Onsite, Pinelands Hours: US hours MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...

Basic FunctionThe incumbent will be responsible for leading Transitions anywhere from across our global footprint. The candidate should have an in-depth knowledge of TransitionsThe incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building...

Job Title: Operations Manager BPOAt CallForce, we are seeking an experienced Operations Manager BPO to lead our contact centre team in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for developing and implementing plans to achieve outstanding results, while maintaining a high level of customer...

Job Title: Trainer - BPO/Call CenterTelebest is seeking a highly skilled Trainer to join our team in an international BPO environment. As a Trainer, you will be responsible for delivering ongoing process training to our teams, ensuring they have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Key...

Join our vibrant team as a **French Speaking BPO Recruiter** in **Cape Town, South Africa** embracing a **hybrid** work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions. What’s the role of a **French Speaking BPO Recruiter...

Job OverviewAs a key member of our leadership team, the Strategic Operations Manager BPO will be responsible for leading and mentoring contact centre teams to deliver exceptional customer experiences. The ideal candidate will have a proven track record of successfully managing to strict client SLAs and driving business growth.Key ResponsibilitiesDevelop and...

Join our vibrant team as a **French Speaking BPO Recruiter** in **Cape Town, South Africa** embracing a **hybrid** work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions. What’s the role of a **French Speaking BPO Recruiter...

Job Title: Operations HeadThis is an exciting opportunity to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. As an Operations Head, you will play a key role in shaping the success of our BPO operation and driving exceptional career growth for our team.We are looking for a highly experienced and innovative leader to...

Senior Project ManagerJob Description:Job Title: Senior Project ManagerLocation: Western Cape, City of Cape Town, Cape TownJob Type: Contract, Full-Time hours Job Duties:Lead and manage the successful implementation of system projectsOversee warehouse management projects to ensure efficient operationsCoordinate CSnX implementation projects and ensure...

Sales Trainer (Outbound Telesales)CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.We're looking for a vibrant Sales Trainer to join our...