BPO Sales Trainer

We are looking for a Trainer who comes from a strong BPO background, who wants to be part of a well establish BPO.Key responsibilities: Previous Training experience of atleast 3 years(ideally we are looking for 5 years) Work alongside key stakeholders to establish training needs Track, and record time and attendance Support new hires from a mentoring...

Are you a skilled trainer based in Cape Town with experience in delivering UK and US culture and communication training? We're seeking professionals with prior training delivery experience in the BPO (Business Process Outsourcing) space. Training-the-Trainer (TTT) will be provided.Key Requirements: Comprehensive understanding of effective communication,...

At TTEC, we're all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you'll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and company...

TeleSales Trainer Job Responsibilities:Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients.TeleSales Trainer Job Duties: Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans;...

Responsibilities:Plan, facilitate, and deliver ongoing process training in an international BPO environment.Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Serve as the subject matter expert, elevating the knowledge level of our staff to meet the expectations of leading global...

As a Learner, you will embark on an exciting learning journey within our various departments. These roles are designed to provide you with hands-on experience and training in various fields of the BPO Industry, enabling you to develop the skills and knowledge necessary for a successful career in the BPO Industry. You will work closely with our experienced...

This position falls under the scope of a Project Manager, but with slight differences with regards to dealing with the customers directly.REPORTING TO:General Manager in Cape TownDIRECT REPORTS:Global BPO responsible in EuropePURPOSE OF THE JOB:The main purpose of this position is to oversee all functions and controls for existing and new BPO businesses...

Our client requires a Senior BPO Manager who is passionate about delivering exceptional customer service, and has a strong background in the insurance industry.In this role, you will oversee all functions and controls for existing and new BPO business implementations, focusing on fostering positive relationships with key customers and driving business...

Job Title: Senior BPO (Business Process Outsourcing) Manager (Insurance/Medical)Start Date: FlexibleLocation: Cape TownJob Type: Full Time | On-siteSalary: Base + BenefitsRequirements: Bachelor's Degree or Certificate of Higher Education At least 5 years of previous experience in BPO centres management Customer Service oriented, Solution oriented Full...

We are looking for a Sales Trainer to design and deliver educational programs for our sales teams.Sales Trainer responsibilities include conducting skills gap analyses, preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople to identify challenges they face on-the-job and...

Job Summary/OverviewThe Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as...

CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. We are on the hunt for goal driven, enthusiastic and committed individuals to join our USA Campaign as an Outbound Sales Consultant. Our client is a listed USA company who are leaders in music streaming....

Join our vibrant team as a French Speaking BPO Recruiter in Cape Town, South Africa embracing a hybrid work setup We're on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions.What's the role of a French Speaking BPO Recruiter in Cape Town, South...

This is your chance to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. Carve out your place on our successful journey and secure your exceptional career growth protectory for the coming years by bringing your excellent BPO sales and management experience to complement our team.Our Cape Town operation has this exciting...

Position Overview:The Real Estate Educator plays a key role in providing training and support for all property practitioner and staff. One of the main aims of the trainer is to evaluate and assess the training needs and create a training schedule. As the Real Estate environment has evolved and training has become essential it is the trainers' responsibility...

We are seeking for a Regional Sales Trainer to join our We Buy Cars TeamKey Purpose***The vacancy is for a Regional Sales Trainer within We Buy Cars, who will be responsible for conducting all in-person and virtual training for the sales force.****Duties and Responsibilities: Create and design training programmes inline with business objectives that support...

Process Trainer - Insurance Contact Centre (US Hours)Full-timeWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional...

Attention all contact center agents willing to work night shifts during US hours with US Medical Dental experienceRequirements:Previous experience in Sales or Telemarketing.Essential experience in the Medical Dental Industry.Prior experience in Customer Service.Sales background is preferred.Must have 6-12 months of contact center experience or equivalent in...

Job specificationiContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.We build our solutions around our client's bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients.As a...

A bit more about the Opportunity:What Your Day-to-Day Will Look LikeYou will oversee various facilities functions such as follow up on attendance. Agree on set goals with team members covering performance, quality and development areas. Focus on career and skills development of team members. Resolve people-related problems e.g. conflict of interest,...