Call Centre Trainer

Job Title: Call Center Trainer **Job Summary**: The call centre trainer is responsible for designing, developing, and delivering training programs for call centre representatives to ensure they have the necessary skills and knowledge to provide excellent customer service. **Responsibilities**: - Develop and conduct training programs for new and existing...

Western Cape, CPT - Northern Suburbs R 9 600 Monthly Basic Plus CommissionOur client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023.Requirements: 1 year cold calling experience. 1 year of customer services experience. Matric Must be fluent in Afrikaans and English. Must reside in the Northern...

We looking to hire full time dynamic individuals to join our Debt Mediation Consultancy as a trainer. **Role Responsibilities**: Recruit and train new hires on products, and process. Complete daily tracking, including end of day course evaluation and trainee assessments Attends regular training/operations and quality meetings **Qualifications** Required...

We looking to hire full time dynamic individuals to join our Debt Mediation Consultancy as a trainer.Role Responsibilities:Recruit and train new hires on products, and process.Complete daily tracking, including end of day course evaluation and trainee assessmentsAttends regular training/operations and quality meetingsQualificationsRequired Skill...

Job Description TrainerThe Kudough team is seeking a Trainer that will be responsible for training new and existing contact centre employees and support staff to learn our product and systems and supporting employees to improve their performance. The duties include creating content for our training modules, conducting training sessions both forKudough and...

We are looking for an energetic and motivating Sales Trainer to join our company. If you have experience training sales agents within a call centre environment, we want to hear from you. **Responsibilities**: - Conduct skills gap analyses to identify areas of improvement (Specifically relating to the Sales process and Soft Skills development) - Design and...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...

Our **Advertising Services** client is seeking a **Contact Centre Trainer/BPO (Business Process Outsourcing) Trainer **to join their team based in **Cape Town** **Purpose of the Job**:Facilitate products, soft skills, and systems training in a fast-paced contact centre environment. Play a part in achieving both the company's and our client’s business and...

Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

Our client is looking for a Helpdesk Trainer to join their fast-paced and dynamic team based in Cape Town. **Duties And Responsibilities** - Support management with company induction for new employees. - Coach and support all new contact centre staff. - Provide feedback and quality call monitoring sessions. - Make amendments to the training...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The...

Customer Services Agents wanted to service global clients with a leading vehicle brand. At least 2 years call centre customer services experience in both voice and the digital space. Matric Clear Credit and Criminal records Ability to work shifts including weekends and public holidays a passion for cars **Salary**: From R9,000.00 per month Ability to...

Call Centre Manager Position Available in Cape TownAbout the Company: A growing company in the Collections industry is seeking a Call Centre Manager to oversee a 50 Seater call centre in Cape Town.Grade 12 qualification requiredCertificate or Diploma in Management or Human Resources preferredMinimum of 3 years experience in Call Centre Management or...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information on the system–...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information on the...

USA Global Marketing is looking for vibrant, energetic individuals with exceptional Call Centre sales skills or basic Call centre experience to join our sales teams or lead generator teams. Previous call centre experience will be given preference. ...Requirements:Fluent and well-spoken in English (MUST) Must have a minimum of 2 - 3 years recent sales...