Telesales Trainer/coach

9 hours ago


Cape Town, South Africa eKomi Holding GmbH Full time

**TeleSales Trainer Job Responsibilities**:
Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients.

**TeleSales Trainer Job Duties**:

- Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-alongs with senior representatives.
- Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
- Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
- Supports training financial objectives by recommending budget items; controlling costs.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Accomplishes sales training and organization mission by completing related results as needed.
- Helps with day-to-day Sales Operations as well as recruiting and onboarding of new Sales Talent.

**Sales Trainer Skills and Qualifications**:
Training, Training Management, Performance Management, Motivating Others, Giving Feedback, Coaching, Self-Development, Motivation for Sales, Self-Confidence, Sales Planning, Orienting Employees

**Important**:

- You need to have references, we can talk to, that you have worked for before in Telesales Training and performance improvement of Telesales Teams._

**Job Types**: Full-time, Permanent

**Salary**: R20,000.00 - R80,000.00 per month

**Experience**:

- B2B Telesales Management: 5 years (preferred)

**Language**:

- Any Foreign Language? (preferred)


  • Senior Trainer

    5 days ago


    Cape Town, South Africa Teleperformance South Africa Full time

    **Job Summary/Overview** The Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as...

  • Senior Trainer

    5 days ago


    Cape Town, South Africa Teleperformance South Africa Full time

    **Job Summary/Overview** The Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as...

  • Senior Trainer

    6 days ago


    Cape Town, South Africa Teleperformance South Africa Full time

    **Job Summary/Overview** The Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as...

  • Sales Manager

    23 hours ago


    Cape Town, South Africa Hedz recruitment solutions Full time

    Are you a resilient go-getter with a passion for leading high-energy sales teams? Were on the hunt for a Telesales Manager who thrives in a fast-paced environment and knows how to turn "no" into "yes!"Based in the heart of Greenpoint, Cape Town, you'll be at the helm of a driven telesales team, coaching them to exceed targets and push boundaries. If you have...

  • Call Centre Trainer

    9 hours ago


    Cape Town, South Africa Switch Full time

    currently have x4 Trainer roles in our Cape Town branch The Trainers will be contact centre Trainers, hence must have contact centre experience and exposure. Preferable Sales training, however, we will consider strong customer service as well. Matric - Non negotiable Working hours - our contact centre only supports the US & UK markets; hence a shift can...

  • Telesales Team Leader

    9 hours ago


    Cape Town, South Africa Remota Full time

    As an Outbound Telesales Team Leader, you will lead and inspire a team of telesales representatives to achieve and exceed sales targets. This role focuses on driving outbound sales success, maintaining high customer engagement, and fostering a collaborative and results-driven environment. You will oversee daily operations, provide coaching and guidance, and...

  • Housekeeper Trainer

    9 hours ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Housekeeping Trainer** Creating an engaging work environment for Colleagues of Western Province Caterers is as important as turning moments into memories for our residences. Your leadership skills and the values you model as Housekeeping Trainer will inspire your team - not only to ensure an exceptional in-room client experience, but also to grow their...

  • Trainer

    9 hours ago


    Cape Town, South Africa TTEC Full time

    Trainer At TTEC, we're all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion to train and guide others towards best...

  • Training Coach

    6 days ago


    Cape Town, South Africa Webhelp Full time

    **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: Are you highly organised with a critical eye for detail? Are you passionate about sharing knowledge and empowering others? Do you always give your best and inspire others in everything you do? We’re looking for a Training Coach join our Cape Town office and lead the delivery...


  • Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for dynamic, attention to detail orientated trainer for a goup of luxury restaurants and hotels. This is not a classroom based role, but requires someone who is able to assess and coach people on the floor to ensure they are meeting the trained classroom standards. - Have experience in a 5* hotel environment or luxury restaurant environment -...


  • Cape Town, South Africa Isilumko Staffing Full time

    Driver Instructor/Trainer Accountable for: - Preparation of training Schedules - Training in the classroom and on the job - Providing input for the development of training material - Coaching and mentoring - Conducting performance assessments - Feedback to management on training/trainee performance - Assisting with driver learnership recruitment -...


  • Cape Town, South Africa Buzzblock Recruitment Full time

    Driver Trainer Instructor - Cape Town (Transport/Logistics) **Purpose of the Job**: To conduct classroom training, on-road training/coaching and driver assessments in line with company requirements, in order to ensure that all professional drivers employed by the organization meet performance standards and requirements. **Roles & Responsibility**: - To...


  • Cape Town, South Africa Talexec Full time

    **Company Description** With offices in Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travelers to customize their holiday experience and break free of the...

  • Skills Trainer

    5 days ago


    Cape Town, South Africa Recruitment Matters Africa Full time

    Our client is looking for a Skills Trainer to manage training in line with the Company’s people development strategy, coordinating and providing training interventions and workshops for restaurant teams together with the training captains in stores. **Responsibilities**: - ROCC visits in store when the store is due an audit from ROCC. - Prep visits...

  • Facilitator/trainer

    9 hours ago


    Cape Town, South Africa Shadow Careers Full time

    **About Shadow Careers** We are a team of like hearted humans who have come together collectively to make a difference, we are all passionate about creating careers. We have extensive experience in the BPO sector. Shadow Careers is a unique and innovative job creation initiative. We focus on helping to create entry level jobs for excluded youth largely...

  • Qc Officer

    9 hours ago


    Cape Town, South Africa Banxso Full time

    **JOB SUMMARY**: The QC Officer is responsible for the implementation of processes and procedures to ensure internal rules and legislative guidelines in respect of compliance related obligations are being met. The QC Officer is appointed to safeguard the organisation from regulatory action and provide advisory services to ensure ongoing compliance...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **Customer Service Trainer** **(Fintech/Cryptocurrency)** Our client is expanding globally by being one of the first movers to bring cryptocurrency to Africa and the Middle East at large. Their mission is to make blockchain more accessible, and affordable, than ever before. They strive to form a committed team of forward-thinkers who collectively create a...


  • Cape Town, South Africa Teleperformance South Africa Full time

    **Voice and Communications Trainer** **- UK & US** **Job Overview** **Main Responsibilities (but not limited to)** - To coach and support our operational trainers to deliver engaging training to colleagues - Prepare, facilitate, and deliver training programs to our training teams and delegates using different mediums (digital, classroom etc) and blended...

  • Business Trainer

    5 days ago


    Cape Town, South Africa Global Connect Recruitment Full time

    If you’re looking to boost your career in the customer service industry and be valued and recognised, we have an amazing opportunity for you to step into the role of Business Trainer in our vibrant Cape Town office. We’re looking for a team player with excellent communication and organisational skills and the ability to recognise team talent, drawing it...


  • Cape Town, South Africa Fidelity Services Group Full time

    **Reporting to: Fidelity ADT Sales and Marketing Executive** **Area: Cape Town, Western Cape** Overall Purpose of the Job: To maximise sales effectiveness of the Western Cape In-house and Dealer sales teams, by conducting and implementing training programs of Fidelity ADT approved Sales Training materials. To assist with the coaching and development of...