Bpo Project Manager

Are you ready to embark on an exciting career in the outsourcing industry? iContact BPO is currently seeking dynamic and enthusiastic individuals to join our Outbound Retrieval Campaign, a USA-based initiative. As a outbound Representative, you will play a crucial role in ensuring smooth communication and data retrieval from medical facilities.Key...

Our client requires a Senior BPO Manager who is passionate about delivering exceptional customer service, and has a strong background in the insurance industry.In this role, you will oversee all functions and controls for existing and new BPO business implementations, focusing on fostering positive relationships with key customers and driving business...

We are hiring an Operation Manager for our BPO Team!Do you have what it takes to lead a dynamic team and drive operational excellence? If you are passionate about managing operations, client relationships, and optimizing processes, this might be the perfect role for you!Job Responsibilities:Manage and oversee the overall operation of the BPO teamInitiate...

As a Learner, you will embark on an exciting learning journey within our various departments. These roles are designed to provide you with hands-on experience and training in various fields of the BPO Industry, enabling you to develop the skills and knowledge necessary for a successful career in the BPO Industry. You will work closely with our experienced...

Job Title: Senior BPO (Business Process Outsourcing) Manager (Insurance/Medical)Start Date: FlexibleLocation: Cape TownJob Type: Full Time | On-siteSalary: Base + BenefitsRequirements: Bachelor's Degree or Certificate of Higher Education At least 5 years of previous experience in BPO centres management Customer Service oriented, Solution oriented Full...

This position falls under the scope of a Project Manager, but with slight differences with regards to dealing with the customers directly.REPORTING TO:General Manager in Cape TownDIRECT REPORTS:Global BPO responsible in EuropePURPOSE OF THE JOB:The main purpose of this position is to oversee all functions and controls for existing and new BPO businesses...

Job Description - Senior Operations Manager BPO (03WQ9) Senior Operations Manager BPO Senior Operations Manager – Cape TownAt TTEC, we're all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC,...

Sales Trainer (Outbound Telesales)CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.We're looking for a vibrant Sales Trainer to join our...

iContact Bpo is looking for passionate Customer Support Associates to join the family. Be a part of a dynamic team that is driving innovation.Hours of Work: Aligned to Usa & Canada Operational RequirementsJob Functions: Provide assistance to Canada/Usa clients by locating/tracing their orders Provide exceptional customer service and promote the campigns...

Join our vibrant team as a French Speaking BPO Recruiter in Cape Town, South Africa embracing a hybrid work setup We're on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions.What's the role of a French Speaking BPO Recruiter in Cape Town, South...

Job DescriptionJob Title: Project Manager (Call Centre) Location: Cape Town, South Africa Job Type: Full-timeJob Responsibilities:Manage and oversee all aspects of call centre projects Develop project plans, schedules, and budgets for new clients/ campaigns Coordinate with various teams to ensure project success Lead and motivate project team members Monitor...

Main Purpose of the JobThe management of projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.Role Responsibilities Coordinate and integrate activities across multiple functional lines Ensure timely and effective communication with the project team...

Responsibilities:Plan, facilitate, and deliver ongoing process training in an international BPO environment.Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Serve as the subject matter expert, elevating the knowledge level of our staff to meet the expectations of leading global...

Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the below vacancy out.We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will manage employees and assist in the...

This is your chance to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. Carve out your place on our successful journey and secure your exceptional career growth protectory for the coming years by bringing your excellent BPO sales and management experience to complement our team.Our Cape Town operation has this exciting...

About:Project Management Administrator to support the company's business area with security related projects. Experience with the PPO tool is a strong requirement.Responsibilities: Responsible for the provision of support and guidance on project management processes, procedures, tools and techniques to programme managers, project managers and their teams....

Introduction:Provide Project execution leadership of projects across the IT portfolio. This will require providing frameworks and direction to multiple projects and project team members, primarily across the IT organisation. The incumbent will be responsible for ensuring that the projects are planned and implemented in a structured manner to maximise benefit...

We are looking for a Project Manager to join our team.Note: Resumes should be in English. Meeting with project team members to identify and resolve issues. 5 YEARS of Solid Experience in Project Management in the Fields of Marketing, Business, RPO, BPO Etc Strong Personal & Analytical Skills Has Background in KPI Management & Experienced in Excel Reports Has...

JOB DESCRIPTIONPROJECT MANAGERJob SummaryThe Project Manager coordinates project management duties. The PM coordinates internal and external resources and/or vendors for the flawless execution of projects. The PM oversees and performs administrative functions concerned with a project. This may include calling clients, partners, and vendors; making...

Work with a well-established telecommunications brand to lead, mentor and coach contact Centre Teams to create and deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals.Responsibilities:• Develop and implement plans to successfully deliver exceptional results• Handle client interface, deliver...