Technical Sales Support, Comminution

2 weeks ago

Johannesburg, South Africa CA Global Headhunters Full time

**Reference Number**: 033 1408 OT

Our client, who provides services to the mining industry, is seeking a Technical Sales Support, reporting directly to VP Mineral Sales Africa, who will ensure that the company win deals in a competitive market by providing Comminution Technical Sales Support to customers, sales managers and proposal management, with the ultimate outcome of providing the best value solution to our customers. Additionally, the encumberment will be the comminution expert in Market Area Africa; working in conjunction with the various Comminution Product Groups (crushing & grinding) and Sales Managers to build campaigns, opportunity funnel, priorities and solutions. They will also work closely with the tier 2 crushing and grinding Business Line technical sales support colleagues to deploy new product information, best practices, technical trainings and overall value argumentation for the Company's comminution offering.

**Responsibilities**:
Responsible for supporting sales for defined comminution technologies in Market Area.
Provides technical and product expertise support to sales managers, proposals team and customers.
Review enquiries and determine the scope of supply, selection, and sizing of equipment to provide the optimum process solution. Agrees scope of sales cases with sales managers.
Contributes to eliminating margin erosion by securing correct scoping of sales cases.
Secures strong value propositions in sales cases to improve conversion rate.
Act as the technical interlinkage between Market Area and Business Lines
Build strong networks and cooperate with all stakeholders (Customers, Sales, Proposals Management, Business Lines, Supply, Project Delivery, Services, Laboratories, etc)
Attend customer meetings and site visits.
Hold and develop technical competence in relevant business lines / product groups.
Educate, lead and mentor others within the Minerals Africa team on Comminution products as required.
Compliance with sales, proposal, and risk management processes and procedures.
Use of customer relationship management (Sales Force) tool.
Supports sales funnel generation.
Ensures data quality to enable accurate selection and sizing of equipment.
Ensures value co-creation is effectively done with the customer.
In collaboration with sales managers, leads the creation of value argumentation, proposition and win plan for sales cases.
Understands the market, competition and industry best practices for the defined technologies and uses these insights to inform win strategies.
Escalates issues to Tier 2 Technical Sales Support as required.

**Requirements**: Qualification and Skill

Engineering degree or diploma / Mineral Processing qualification
At least 5 - 7 years of proven track record in a technical sales or product support role - experience in comminution will be an advantage.
Experience with simulation programs (e.g., Bruno / JKSIMET or similar) will be an advantage.
Experience with equipment sizing programs, particularly for crushers & mills.
Experience working in a customer-focused and fast-paced professional environment.
Ability to read, interpret & use engineering drawings and specifications.
Ability to manage multiple assignments, priorities, and meet deadlines.
Ability to travel as required and prepared to work flexible work hours to meet deadlines when required.
Strong negotiation and influencing skills, with the ability to build trust.
Good interpersonal, communication, presentation & facilitation skills - Ability to influence.
High attention to detail and accuracy
Strong written and verbal communications skills are critical.

**Benefits and Contractual information**:
Permanent

Olivia Trollope

Recruitment Consultant

CA Mining

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