Internal Sales and Technical Support

3 weeks ago


Johannesburg, South Africa Assa Abloy Full time

Internal Sales and Technical Support**Purpose of the Role**:
Purpose of this role is to provide technical support towards customers, sales representatives and managers of ASSA ABLOY. To also correct procedures to the role of order capturing to the point of order release to the courier company. To offer the upmost professionalism in all aspects of this role.

**Responsibilities**:

- To ensure technical support to customers and external representatives
- To ensure technical support is given to the branches and agents
- To handle any other technical queries
- To proactively micromanage the number of orders on the orderbook
- To communicate on a daily basis, the individual service levels as per ERPLX delivery analysis report
- To ensure that all data captured is 100% accurate
- To assist with the returns docs and queries
- To notify customers in writing of any discrepancies on orders within 24 hours
- To ensure that customers’ needs are satisfied within 24 hours
- To liase with production regarding the status of customers’ orders and give feedback within 24 hours
- To assist with the reduction of costs
- To liase with dispatch regarding deliveries and any other dispatch related issues
- To ensure that filing id done daily as per Qdocs scanning system
- To prepare all monthly and any other reports as requested by management
- Sending quotations out within 24 hours
- Ensure that ERP procedures and rules are followed
- To ensure that ALL orders are printed and captured within 24 hours
- To assist with the reduction of slow moving and obsolete stock
- To ensure that all specials as issued are distributed to your customer base
- To provide excellent customer service
- To assist in the increase of sales turnover
- To ensure written proficiency in the English language
- Assisting with customer portal invoice links and order maintenance

**Qualifications**:

- (Grade 12) Matric

**Experience**:

- At least two years related experience
- A proven track record in internal sales

**Personal Attributes**:

- Planning and organization skills
- Must be computer literate
- Self-starter and self-motivated
- Good interpersonal skills
- Strong time management skills
- Excellent communication skills
- Ability to work under pressure
- A passion for the achievement of set targets
- Quality conscious in training and development
- Able to use initiative in problem solving
- Ability to work as part of a team
- Good telephone manners

**Application due**
- 2023-02-17
- **Function**
Customer Service & Contact Center Operations

**Experience level**
Entry level

**Location**
Johannesburg, Gauteng, South Africa


  • Technical Support

    4 weeks ago


    Johannesburg, South Africa Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Technical Support

    4 weeks ago


    Johannesburg, South Africa Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....


  • Johannesburg, South Africa Vertiv Co. Full time

    **Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...


  • Johannesburg, South Africa People Source Full time

    This is a high level technical support role that requires a degreed engineer.Provide technical sales and service support to new, existing & prospective clients i.e. Telephonic, e-mail, ticketing & training Management of device returns (assessment & communication & process improvement) Sales & internal team support (what is sales team asking for versus...


  • Johannesburg, South Africa E&D Recruiters Full time

    Our client who specializes in Steel product manufacturing is seeking a Draughtsman / Technical Internal Salesperson to join their company in Sandton. Must have AutoCAD experience. Solid Edge will prove advantage **Position**: Draughtsman / Technical Internal Sales **Location**: Sandton, Gauteng **Salary Range**: R 18000.00 - R20 000.00 CTC pm **The...


  • Johannesburg, South Africa The Corporate Circle Full time

    East Rand. R20 000 Basic + Commission + Provident Fund. Fully bilingual in English and Afrikaans essential. Strong internal sales experience in the power tool/technical arena. High energy individual with stable work history. Excellent communication skills with attention to detail. No ITC or Criminal Records.


  • Johannesburg, South Africa Fusion Personnel Full time

    Minimum Requirements Technical qualification in business, marketing, engineering or relatedPrior experience on and ERP or CRM system Minimum 3 years technical sales support in mining or export related field Valid drivers license and own transport Duties Middle management position Quoting technical spares and servicesAttending to RFQs (Request For...


  • Johannesburg, South Africa Adzuna ZA B C2 Full time

    Minimum Requirements Technical qualification in business, marketing, engineering or relatedPrior experience on and ERP or CRM system Minimum 3 years technical sales support in mining or export related field Valid drivers license and own transport Duties Middle management position Quoting technical spares and servicesAttending to RFQs (Request For...

  • HR Intern

    7 days ago


    Johannesburg, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job**: *** Capsicum/IIE_HSM is an educational brand of The Independent Institute of Education (Pty) Ltd and a private higher education institution. The Rosebank National Office, is seeking an HR Intern to provide administrative support to the HR Department. The successful incumbent will gain practical experience relevant to the...


  • Johannesburg, South Africa HYTORC Full time

    **Responsibilities to Include but not limited to**: - Strive to reach established sales targets by explaining and demonstrating the benefits of certain products and services to clients and customers. - Maintaining records of quotations, sales order, leads and providing exceptional customer service by following up with clients to obtain feedback on quotes...


  • Johannesburg, South Africa Enshrine Placements Full time

    Passionate about sales? Equally passionate about engineering? If you are excited to work in a career defining position alongside an incredibly talented team of Engineers, Draughtsman and Product Specialists from various technical disciplines, this position is for you! Our client has a remarkable reputation for consistency and excellence in their service...


  • Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** Are you an outgoing and dynamic individual with a passion for sales? We are seeking a driven **Technical Sales Representative** to join our team and take charge of expanding our market presence in the Injection Moulding Industry. **Qualification and Experience** - **Extroverted Personality**: Embrace the thrill of knocking on doors, engaging in...


  • Johannesburg, South Africa Epiroc AB Full time

    **Functional area**:Other**Onsite or Remote**:Onsite**Primary Skills**: **Country/Region**:So**City**:Johannesburg**Company name**:Epiroc South Africa (Pty) Ltd**Date of posting**:Nov 28, 2023**Main tasks** - Responsible to provide all necessary Technical Support to existing and upcoming EDS Fleet in the region (Excluding Automation site)- Responsible to...


  • Johannesburg, South Africa Performer Recruitment and Consulting Full time

    Introduction We are thrilled to present a unique opening for an Internal Sales Consultant to become a vital part of a dynamic Sales Team, based in Meadowdale, Johannesburg. The company predominantly supplies pumps, accessories, and cordless power tools to the mining and construction industry.As an integral member of the team, you will play a crucial role in...

  • Internal Sales

    4 weeks ago


    Johannesburg, South Africa Pollock and Associates Full time

    Internal Sales / Admin Manufacturing Johannesburg West, Johannesburg - Gauteng - South Africa Krugersdorp. You will be responsible for building and maintaining solid relationships between your allocated customers and the company. You will be required to assist clients with their required quotes and orders. You will be required to have a basic understanding...


  • Johannesburg, South Africa Oxyon People Solutions Full time

    Purpose of the position:To provide a high level of technical support to all our customers in the EMEA region, with specific focus to Africa. To ensure the team continually offers the best level of service in terms of services and equipment.Major Areas of Responsibilities: Do installations and commissioning of all the company's monitoring Radar models in...


  • Johannesburg, South Africa Staff Solutions Recruitment Full time

    Duties: Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with...


  • Johannesburg, South Africa Staff Solutions Recruitment Full time

    Duties:Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with...


  • Johannesburg, South Africa Adzuna ZA B C2 Full time

    Duties:Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with...


  • Johannesburg, South Africa She Recruits Full time

    **_Location - Benoni, Gauteng _** **Qualification and Experience** - Grade 12. - Engineering background on mechanical and electrical equipment. - Sales Diploma preferable or willing to obtaining Diploma in 3 years. - Min 3 years sales experience. - Proven experience in Microsoft-Office. - Syspro working experience. **Skills and abilities**: - Excellent...