Technical Service Support
Found in: Adzuna ZA B C2 - 1 week ago
- Provide general support for warranty to all customers, including warranty processing, claim handling & troubleshooting, as well as KPI reporting.
- Implement HO warranty processing guidelines and support customers in process-related queries.
- Responsible for assisting customers with technical issues or questions relating to TMM equipment.
- Duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone.
- Providing Quotes to customers in both Service and workshop environment
- Support technical bulletins to customers and keeping a record of these
- Manage the SmartCare system
- Gathers, cleans, and studies data sets both internal and from customers to help solve problems. Generating of recommended spares lists etc.
- Matric / Grade 12
- National Diploma in Engineering or equivalent
- Minimum 3 years of post studies work experience handling technical queries.
- Equipment knowledge
- Excellent written and verbal communication skills
- Ability to work in a fast-paced and high-pressure environment, multitasking effectively.
- Accuracy and attention to detail is vital.
- Proven experience in a technical support role, preferably in a customer-focused environment.
- Demonstrated knowledge of Data analysis.
- Proficiency in using help desk software and remote support tools.
- Knowledge of customer service principles and practices.
- Availability to work flexible schedules, including evenings, weekends, and holidays as required.
- Excellent organizational skills and attention to detail.
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Technical Support
Found in: Talent ZA C2 - 3 weeks ago
Johannesburg, South Africa Stryker Full timeWhy customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
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Technical Support Consultant
2 days ago
Johannesburg, South Africa Adcorp Holdings Full time**Synopsis** Our client is looking for a **Technical Support Consultant. **This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. **This is a contract role (6-month contract) based in Johannesburg.** The primary purpose of this role is to function...
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Technical Support Representative
4 days ago
Johannesburg, South Africa LexisNexis Full timeDescription This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support...
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Technical Support Representative
Found in: Talent ZA C2 - 2 days ago
Johannesburg, South Africa The Church of Jesus Christ of Latter-day Saints Full timeThe Information and Communication Services Department helps the Church accomplish its religious mission by providing standard support services for approved technologies and customers which enable the Church to hasten the Work. This position provides advanced-level user support in operating systems, networking, maintaining and troubleshooting hardware, and...
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Technical Support
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa Emporium Human Capital Full timeTechnical Support Manager (POS2324055)Roodepoort / West RandR 15 000 to R 18 000 per month RequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn...
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IT Customer Service Analyst
Found in: Talent ZA C2 - 1 week ago
Johannesburg, South Africa Cool Ideas Service Provider Full timeCool Ideas, leading ISP in Rosebank Johannesburg requires an IT Customer Service Analyst to join our teamJob Functions: Logging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperience and Knowledge...
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Technical Support Engineer
Found in: Talent ZA C2 - 3 weeks ago
Johannesburg, South Africa Oxyon People Solutions Full timePurpose of the position:To provide a high level of technical support to all our customers in the EMEA region, with specific focus to Africa. To ensure the team continually offers the best level of service in terms of services and equipment.Major Areas of Responsibilities: Do installations and commissioning of all the company's monitoring Radar models in...
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Technical Support Consultant
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa TalentCru Full timeOur client is looking for a Technical Support Consultant. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role (6-month contract) based in Johannesburg.The primary purpose of this role is to function as a 1st level...
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Technical Support Consultant
Found in: Whatjobs ZA C2 - 6 days ago
Johannesburg, South Africa TalentCru Full timeOur client is looking for a Technical Support Consultant. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role (6-month contract) based in Johannesburg. The primary purpose of this role is to function as a 1st...
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Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: **purpose**: - To provide clients with high quality navigational, administrative and technical assistance on all queries relating to electronic banking product sets and channel related requests**experience and qualifications**: - Minimum Grade 12; IT-related qualification advantageous e.g....
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Service Support Agent
4 days ago
Johannesburg, South Africa Stepco Recruitment Full time**POSITION: Service support agent** **AREA: Sandton (Remote Position)** **Please note that this is a 1 Year contract position (Renewable)** Our client is looking for a dedicated and driven individual to join our Support Team as a Senior Technical Support Agent. Respond to incoming telephone and ticket system queries. - Provide technical support **Skills...
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Technical Customer Support Associate
2 days ago
Johannesburg, South Africa Mimecast Full timeTechnical Customer Support Associate The legends in customer support We're looking for an exceptional customer centric individual with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account based support to standard business contacts and Partners. As a Customer...
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Technical Support Agent
4 days ago
Johannesburg, South Africa OmTalent Full time**Position**: OmTalent is on a mission to source and recruit South Africa’s top talent and provide them with an opportunity to work for international companies from the comfort of our offices in Johannesburg. We are currently recruiting for an Information Technology Support Specialist to work for one of our clients in the MSP (Multi Service Provider)...
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Technical Support Representative 3
3 days ago
Johannesburg, South Africa The Church of Jesus Christ of Latter-day Saints Full timeThe Information and Communication Services Department helps the Church accomplish its religious mission by providing standard support services for approved technologies and customers which enable the Church to hasten the Work. This position provides advanced-level user support in operating systems, networking, maintaining and troubleshooting hardware, and...
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Technical Support Representative 3
Found in: Talent ZA C2 - 3 days ago
Johannesburg, South Africa The Church of Jesus Christ of Latter-day Saints Full timeThe Information and Communication Services Department helps the Church accomplish its religious mission by providing standard support services for approved technologies and customers which enable the Church to hasten the Work. This position provides advanced-level user support in operating systems, networking, maintaining and troubleshooting hardware, and...
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Technical Support Engineer: Graduate
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa People Source Full timeThis is a high level technical support role that requires a degreed engineer.Provide technical sales and service support to new, existing & prospective clients i.e. Telephonic, e-mail, ticketing & training Management of device returns (assessment & communication & process improvement) Sales & internal team support (what is sales team asking for versus...
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IT Technical Support Consultant
6 hours ago
Johannesburg, South Africa Turner & Townsend Full timeCompany Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our clients deliver ambitious and highly technical projects in over 119 offices and 49 countries...
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Internal Sales and Technical Support
7 days ago
Johannesburg, South Africa Assa Abloy Full timeInternal Sales and Technical Support**Purpose of the Role**: Purpose of this role is to provide technical support towards customers, sales representatives and managers of ASSA ABLOY. To also correct procedures to the role of order capturing to the point of order release to the courier company. To offer the upmost professionalism in all aspects of this...
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Technical Support Advisor
7 days ago
Johannesburg, South Africa Staff Solutions Full timeNew Vacancy - Our client in the Truck Industry in Isando Johannesburg, is seeking a Technical Support Advisor. The position will be based at their head offices. **Duties**: - Technical support to branches, Dealers and clients. - May be required to travel from time to time within the borders of RSA and cross border at short notice. - Develop and maintain...
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Technical Support Advisor
Found in: Adzuna ZA B C2 - 4 days ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeMy client is looking for A Technical Support Advisor based in Isando within the Trucks Manufacturing Industry.RequirementsMust have matricQualified Trade Certificate5 years exeprience in Technical Support Advisor in Commercial IndustryRecon experienceExperience with Electrical CAN Bus systems Master Tech & Engineer Qualification