Technical Support

Found in: Talent ZA C2 - 3 weeks ago

Johannesburg, South Africa Stryker Full time

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program (*Benefits vary by country)

Technical Suport is a position within our Technical Services Career Path. You are emerging in your technician career and are employing the use of appropriate and effective troubleshooting and service behaviors and are modeling to your junior counterparts in employing quality workmanship.

Essential Duties & Responsibilities: (Detailed Description)

Maintain a professional and profitable repair and preventive maintenance service on Stryker’s products, while ensuring compliance with the quality systems and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers. Repair and check electronic / mechanical Stryker productsPerform annual service checks in house on the Stryker productsEfficient management of documentation for internal as external referencesGive technical support to Product Managers and sales staffGive technical support to Customers and Sales DepartmentGive IT support on certain instrumentsEnsure excellent follow-up on all customer initiated issuesRespond to Service Complaints as definedTurnaround time for repairs within set guidelinesAssist with service delivery, and training of Customers and Sales StaffMaintain demo loaner pool platform is kept in order and accountable for

Qualifications/Experience:

Grade 12 National Diploma or Degree in Clinical Engineering or other Electronic related equivalent qualificationMinimum 1 years’ experience in medical electronics, combined with good mechanical skills, preferably in the hospital environmentStryker product portfolio knowledge preferredAbility to interpret manufacturing prints & troubleshooting guidelinesFluency in English, spoken & writtenAdequate IT knowledge (Microsoft Office, Lotus Notes, MFG/Pro, Outlook)Valid driving licence preferably

About StrykerStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at 

  • Technical Support

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Johannesburg, South Africa Emporium Human Capital Full time

    Technical Support Manager (POS2324055)Roodepoort / West RandR 15 000 to R 18 000 per month RequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn...

  • Technical Support Representative

    4 days ago

    Johannesburg, South Africa LexisNexis Full time

    Description This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support...

  • IT Technical Support Consultant

    1 day ago

    Johannesburg, South Africa Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our clients deliver ambitious and highly technical projects in over 119 offices and 49 countries...

  • Technical Support Consultant

    3 days ago

    Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** Our client is looking for a **Technical Support Consultant. **This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. **This is a contract role (6-month contract) based in Johannesburg.** The primary purpose of this role is to function...

  • Technical Service Support

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    RESPONSIBLITIES:Provide general support for warranty to all customers, including warranty processing, claim handling & troubleshooting, as well as KPI reporting.Implement HO warranty processing guidelines and support customers in process-related queries.Responsible for assisting customers with technical issues or questions relating to TMM equipment.Duties...

  • Technical Support Consultant

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Johannesburg, South Africa TalentCru Full time

    Our client is looking for a Technical Support Consultant. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role (6-month contract) based in Johannesburg.The primary purpose of this role is to function as a 1st level...

  • Technical Support Consultant

    Found in: Whatjobs ZA C2 - 7 days ago

    Johannesburg, South Africa TalentCru Full time

    Our client is looking for a Technical Support Consultant.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role (6-month contract) based in Johannesburg. The primary purpose of this role is to function as a 1st...

  • Technical Support Engineer

    Found in: Talent ZA C2 - 3 weeks ago

    Johannesburg, South Africa Oxyon People Solutions Full time

    Purpose of the position:To provide a high level of technical support to all our customers in the EMEA region, with specific focus to Africa. To ensure the team continually offers the best level of service in terms of services and equipment.Major Areas of Responsibilities: Do installations and commissioning of all the company's monitoring Radar models in...

  • Technical Support Advisor

    Found in: Adzuna ZA B C2 - 5 days ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    My client is looking for A Technical Support Advisor based in Isando within the Trucks Manufacturing Industry.RequirementsMust have matricQualified Trade Certificate5 years exeprience in Technical Support Advisor in Commercial IndustryRecon experienceExperience with Electrical CAN Bus systems Master Tech & Engineer Qualification

  • Technical Support Advisor

    Found in: Whatjobs ZA C2 - 5 days ago

    Johannesburg, South Africa Hlabahlosile Full time

    My client is looking for A Technical Support Advisor based in Isando within the Trucks Manufacturing Industry. Requirements Must have matric Qualified Trade Certificate 5 years exeprience in Technical Support Advisor in Commercial Industry Recon experience Experience with Electrical CAN Bus systems Master Tech & Engineer Qualification

  • Technical Support Advisor

    Found in: Talent ZA 2A C2 - 5 days ago

    Johannesburg, South Africa Hlabahlosile Full time

    My client is looking for A Technical Support Advisor based in Isando within the Trucks Manufacturing Industry.RequirementsMust have matricQualified Trade Certificate5 years exeprience in Technical Support Advisor in Commercial IndustryRecon experienceExperience with Electrical CAN Bus systems Master Tech & Engineer Qualification

  • Technical Support Representative

    Found in: Talent ZA C2 - 3 days ago

    Johannesburg, South Africa The Church of Jesus Christ of Latter-day Saints Full time

    The Information and Communication Services Department helps the Church accomplish its religious mission by providing standard support services for approved technologies and customers which enable the Church to hasten the Work. This position provides advanced-level user support in operating systems, networking, maintaining and troubleshooting hardware, and...

  • Technical Support Agent

    5 days ago

    Johannesburg, South Africa OmTalent Full time

    **Position**: OmTalent is on a mission to source and recruit South Africa’s top talent and provide them with an opportunity to work for international companies from the comfort of our offices in Johannesburg. We are currently recruiting for an Information Technology Support Specialist to work for one of our clients in the MSP (Multi Service Provider)...

  • Technical Support Advisor

    Found in: Adzuna ZA B C2 - 7 days ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Duties:Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with...

  • Technical Support Advisor

    Found in: Whatjobs ZA C2 - 7 days ago

    Johannesburg, South Africa Staff Solutions Recruitment Full time

    Duties: Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with...

  • Technical Support Advisor

    Found in: Talent ZA 2A C2 - 1 week ago

    Johannesburg, South Africa Staff Solutions Recruitment Full time

    Duties:Technical support to branches, Dealers and clients. May be required to travel from time to time within the borders of RSA and cross border at short notice. Develop and maintain good relations with branches, dealership and clients. Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports with...

  • Technical Customer Support Associate

    3 days ago

    Johannesburg, South Africa Mimecast Full time

    Technical Customer Support Associate The legends in customer support We're looking for an exceptional customer centric individual with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account based support to standard business contacts and Partners. As a Customer...

  • Technical Support Engineer: Graduate

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Johannesburg, South Africa People Source Full time

    This is a high level technical support role that requires a degreed engineer.Provide technical sales and service support to new, existing & prospective clients i.e. Telephonic, e-mail, ticketing & training Management of device returns (assessment & communication & process improvement) Sales & internal team support (what is sales team asking for versus...

  • Technical Support Representative 3

    4 days ago

    Johannesburg, South Africa The Church of Jesus Christ of Latter-day Saints Full time

    The Information and Communication Services Department helps the Church accomplish its religious mission by providing standard support services for approved technologies and customers which enable the Church to hasten the Work. This position provides advanced-level user support in operating systems, networking, maintaining and troubleshooting hardware, and...

  • Technical Product Support Manager

    2 weeks ago

    Johannesburg, South Africa Dynexity Full time

    **Welcomed on - board to an innovative growing Company!** **This is a newly created position as part of the growth and expansion of the Company.** You are accountable for the smooth running of the **Call Centre** and the** Product Support Specialists.** **To qualify**: You have a B Tech or a technical Diploma in Electronics or IT Field 3-5 years in...