Back Office Agent

BackOffice agent: Our company is looking to fill the role of BackOffice agent. 1. Financials and invoicing Knowledge 2. Multi-channel work capability. 3. Ability to learn new hospitality and financial systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Update customer booking between reservation system and...

Job description **OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project schedules, milestones and...

**Job description** Job description **OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project...

**Requirements** Two years of customer service experience (required) One Year Experience in booking online travel and general geographic knowledge (preferred). Tourism knowledge - hotel, flights, transfers 4. Multitasking - working with variant channels: zendesk, chat/whatsapp, phone, slack,, hospitality systems. Good at work under pressure. Excell,...

**Main Purpose of the Job**: The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output** - Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

The main accountabilities are the achievement of all sales targets, follow policies and procedures (OHS and COVID-19, stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows: - Adhere to **_“The Telkom Way”_** policy to ensure excellent customer...

An opportunity exists in the Payroll - External Division of Mazars; an international professional services firm to provide payroll administration management services to external clients. This role will be based in our Century City office. **Duties and Responsibilities**: - Payroll Creation, processing and administration (VIP Payroll and /or manual...

Level 1 agent: 1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary or...

**About NACOSA**: We started as a convention intent on bringing together organisations working on HIV. We now render services and disburse funds towards a coordinated response to HIV, TB and GBV as public health threats. As an organization, we work at national, provincial local and community levels and strive to embody the ideal spirit of NACOSA. We strive...

1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary 7. Assist...

**Information**: Our client based in Century City-Western Cape is looking for a Spa Manager who will also be taking over the Reception duties!!! Basic Salary depending on qualifications and experience PLUS commission structure **Requirements**: Qualified with Minimum of 2+ years as spa management experience Own car is...

We are a start up fintech business, looking to expand an grown. We are your leading investment partner highly specialized in Digital Currency, and invest for you in the most profitable projects on the market through a diversified market strategy. Duties and responsibilities - This is an office-based job (no travelling required) - Excellent communication...

We are a start up fintech business, looking to expand an grown. We are your leading investment partner highly specialized in Digital Currency, and invest for you in the most profitable projects on the market through a diversified market strategy. Duties and responsibilities - This is an office-based job (no travelling required) - Excellent communication...

We are looking for a Sales Development Representative to form part of our new B2B distribution team at The KPS Pty Ltd. We specialise in electronics gadgets, cellular pheripherals, accessories, and smart home/office products. We are in the process of expanding, creating brand awareness and distributing our products to SMEs, mass retailers and online...

Duties & Responsibilities: Booking of containers leaving the country Booking of containers arriving in the country Assisting with getting shipping files in order to be shipped Release of the containers Booking of haulers for the containers Book containers with the nominated shipping lines Interacting with shipping lines regarding any booking...

Western Cape, Century City TICKETING CONSULTANT CENTURY CITY SALARY: R 12-16K A well-established travel company has an opportunity ideal for a young vibrant individual to join their energetic team. **Minimum requirements**: - 5 years of travel experience as a consultant - Matric - Travel course from a recognized Institute - Microsoft Office (Word,...

Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and international clients. **Requirements**: **GDS knowledge - Amadeus as a priority and Sabre as basic (for at least 2 yrs experience) - create booking, ticketing, reissue, Q updates (essential)** Multi-channel work...

Adhere to **_TelkoM/Feathercom service _**policies to maintain excellent customer service. - Build sustainable relationships and engage customers by taking the extra mile - Ensure that you maintain excellent telephone etiquette. - Maintain enthusiasm and ensure that energy levels are always appropriate. - Conduct a customer needs analysis to determine a...

Western Cape, Century City Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and international clients. **Job description** - Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and...

**Virtual Receptionist** **About the company** IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to...