Hybrid Account Manager& Business Consultant
3 days ago
An opportunity has become available for Hybrid Account Manager based in East London and a Business Consultant
Purpose of the Positions Developing business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future and potential customers.
**Responsibilities**:
Your duties and responsibilities will include, but will not be limited to the following:
- Consult, negotiate and make progress on deals across all four products to the point of signing with decision makers/business owners
- Source viable opportunities to promote the Group Offering to secure required daily/weekly/monthly quote output and build a solid pipeline of opportunities with business owners/decision makers
- Focus on securing meetings (confirmed with the decision makers) where the business is currently in the market for a cash management solution
- Focus on securing meetings (confirmed with the decision makers) that is currently in contract with a competitor and should form part of your future dated pipeline
- Strive to understand your prospects business requirements to effectively provide the correct Solution and negotiate past objections across our full product offering
- Sell our end-to-end solution and the benefits thereof
- Build up a healthy pipeline of opportunity on the CRM system
- Bring in new business in line with the weekly/ monthly/ quarterly and annual targets agreed
- Manage & retain relationships with key industry influencers
- Grow one's available opportunities via referral business events/tradeshows
- Understand the Group offering fully to best consult with your prospect base and ensure maximum client satisfaction once our product is converted.
- Assist in transferring the relationship post activation to the Account Manager/Hybrid managing the customer thereafter
- Manage prospects expectation post signing up a product
- Manage all activity and reporting via through Microsoft Platforms and report server daily to effectively manage and secure your prospect base
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the prospect base
- Keep the prospect base appraised of any changes or new product development/services within the Group
- ADHOC requests as and when required
Formal Education and Experience
- Computer literacy
- Matric essential
- Customer service qualification advantageous.
- 3 or more years' experience in sales and as an account manager
Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Excellent verbal and written communication skills to communicate product ideas to clients
- Strong organizational skills and attention to detail
- South African Drivers' License and own vehicle.
- Strong sales / cross-selling skills
Ability to commute/relocate:
- East London, Eastern Cape: Reliably commute or planning to relocate before starting work (required)
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