Team Coordinator-dbn

3 months ago

Umhlanga, South Africa BET Software Full time

**We Want You**:
**You Bring**:

- Minimum of 1 - 2 years' experience in administration/customer service.
- Minimum of 1 - 2 years' experience in a Software Development environment.
- Excellent time management and planning skills.
- Excellent verbal and written communication skills.
- Cooperative and communicative attitude with executive staff, managers, and employees.
- Analytical skills to monitor progress of an undertaking and identify areas needing adjustment or improvement.
- Critical thinking and problem-solving skills essential.
- Willingness to manage multiple tasks at once and adhere to guidelines and deadlines.
- Relevant Business Administration qualification (advantageous).

**W**hat You’ll Do**:
**Administrative management**:

- Schedules and attends stand-up meeting for their allocated Teams.
- Prepares meeting minutes and distributes minutes to all relevant Team Members/Managers/Team Leaders.
- Regular updates made to the Time and Attendance system. It is imperative that all Team Members hours are captured accurately, and the system is kept up-to-date. Ensures that all Team Members’ hours are accurately captured/updated on the Time and Attendance system by monitoring and managing for the team and escalates where necessary.
- Reports extracted from Jarrison should be effectively utilised, to ensure time management of Team Members from start of day to end of day.
- Plans the weekly remote and support roster and ensures that the roster is distributed to the team timeously.
- Maintains planning foresight and the Project Team calendar.
- Plan, document and records knowledge sharing sessions.
- Ensures all decisions and changes are discussed are then documented and stored accordingly.
- Works with key stakeholders to plan and track the delivery of projects from kick-off to closure.
- Tracks the day-to-day delivery of the projects.
- Handles routine administration queries and admin request received from Team Leaders and be able to resolve these efficiently and effectively.
- Adheres to all administration policies, processes, systems, and procedures in the performance of administrative and other duties.
- Maintains an accurate electronic filing system ensuring that information is kept confidential.
- Operates in a neat, effective, and organised manner.
- Works closing with the Team Leader to maximise productivity of the team.
- Schedules daily/weekly catch-up sessions with Team Leader to ensure effective communication of Team related assignments.
- Maintains an effective and productive relationship with Team Members.
- Present progress and results of tasks to management and other interested parties in the form of a weekly/monthly report.
- Conduct regular analysis of processes and procedures and making adjustments when necessary.
- Plan and co-ordinate team building initiatives or events in the team, where necessary.

**Behavioural Outputs**:
**Adaptably Resilient**
- Adapts to change and is open to new ideas and willing to take on new responsibilities.
- Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
- Changes his/her interpersonal style and approach based on the circumstances.
- Adapts behaviour to maintain cooperative relationships with others.
- Accepts changes to task, plans, and procedures in order to align with strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
- Maintains a positive attitude in the face of change.

**Resourceful and improving**
***
- Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation.
- Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
- Solves problems through questioning the status quo.

**Living the Spirit**:

- Embrace a curious mindset and eagerness to explore new technologies, methodology, tools, and techniques and utilise this as an opportunity to develop on growth.
- Maintain open and transparent communication with your team by tracking and reporting on team progress, thus ensuring the team is informed, and aligned.
- Co-ordinate team activities and projects efficiently and ensuring a smooth workflow.
- Clearly defining the roles and responsibilities of each team member to minimise confusion and overlaps and ensuring everyone understands their specific contributions towards achieving the teams’ goals.
- Openness to different ideas, approaches and viewpoints and willingness to adapt work to align with the teams’ goals and priorities.
- Facilitate meetings and discussions to encourage collaboration and decision-making.

**The Company We Keep**:
***

At BET Software, we don't just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.

***
**Please note that only Team members who meet the stipulated minimum re

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