Customer Support Technician

1 week ago


Cape Town, South Africa FROGG Recruitment Full time

**Customer Support Technician Cape Town**

Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification.

***

**Salary Market related**

**Requirements**:
Technical Support - Providing on-site technical support to the designated customer, including creation,

assignment, resolution, and closure of support tickets

Areas of Support
- Windows Desktop Support
Basic Microsoft Server Support o Basic Network Support
Basic PBX Solution Support
Microsoft 365 Management
Data Management

**Qualifications and Education Requirements**

CompTIA A+
CompTIA Network+
1-3 years of experience in the industry

**Preferred Skills**

ITIL Foundation certifications
Microsoft Office, Desktop, Server, Azure, OneDrive, SharePoint

**Desirable Qualifications**

MD-102 - Endpoint Administrator
MS-300 - Deploying MS365 Teamwork o MS-500 - MS365 Security Admin
MS-100 - MS365 Identity and Services o MS-101 - MS365 Mobility and Security o CompTIA Sec+

**Frogg Recruitment



  • Cape Town, South Africa HR Support Full time

    **Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

  • IT Support Technician

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Banxso Full time

    JOB SPECIFICATION: IT SUPPORT TECHNICIANWe are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently.This position is also responsible for executing planned...


  • Cape Town, South Africa Starr Limitless Full time

    **Remote IT Support technician (Uk based)** **Salary R14 000-R 16 000** **JOB DESCRIPTION** You’re a knowledgeable individual and have developed some great skills having worked in the technology industry, previously providing support at a 1st Line level. This means you’re pretty caught up when it comes to taking ownership of tickets allocated to you...

  • IT Support Technician

    Found in: beBee jobs ZA - 1 week ago


    Cape Town, Western Cape, South Africa Vantage Debt Management Full time

    Vantage Debt Management's job vacancy, Career and RecruitmentJob title : IT Support Technician (Western Cape) jobs in Western CapeJob Location : Western Cape, Deadline : April 20, 2024Quick Recommended LinksJobs by LocationJob by industries DescriptionKey Responsibilities:Monitoring and management of company firewall and network devicesProvide on-site &...

  • Support Technician Learnership

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Support Technician Learnership – CPT jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 15, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements: Completed Matric Basic knowledge of computer hardware and software Familiarity with...


  • Cape Town, South Africa Hanani Project Management Solutions (PTY) Ltd Full time

    Role and responsibilities **Job Summary** Our client, operating in the Information Technology leasing /rental environment, seeks a proactive and analytical IT Support Technician to join their dynamic team. The primary focus for this role is to work closely with the IT Manager, end-users and service providers to ensure effective delivery of IT...


  • Cape Town, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...


  • Cape Town, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...


  • Cape Town, South Africa Personal-Best Full time

    My Client, a US based IT solutions provider is urgently seeking a dynamic, responsible and knowledgeable IT Support Technician to provide remote support to their clients based on the US east coast. The company provides both remote troubleshooting support and also provides on-site hardware and other support to their clients. This role will be performed...


  • Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 2 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar is essential - Experience...


  • Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 5 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role is essential - Must...

  • Desktop Support Technician

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Cape Union Mart Full time

    Cape Union Mart’s job vacancy, Career and Recruitment Job title : Desktop Support Technician jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries We are seeking a highly skilled and experienced Desktop Support Technician within the retail sector to join our IT...


  • Cape Town, South Africa Belmond Management Full time

    As an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...


  • Cape Town, South Africa Belmond Full time

    As an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...

  • Production Support Technician

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Cobham Aerospace Communications Full time

    Production Support Technician at Cobham Aerospace Communications | softgarden View job here Production Support Technician Full Time Le Cap, Afrique du Sud With Professional Experience ...

  • Support Technician

    3 days ago


    Cape Town, South Africa Quickloc8 Full time

    **About Quickloc8** Quickloc8 is a forward-thinking technology company based in Cape Town, specializing in developing cutting-edge software and hardware solutions for the taxi and transportation industry. We are committed to using the latest and greatest technology, including IoT, machine learning technologies, and artificial intelligence, to bring about...

  • Level 2 IT Support

    4 days ago


    Cape Town, South Africa Exclusively Remote Full time

    **MUST BE ABLE TO WORK US HOURS 16h00 - 12h00** **REMOTE OPPORTUNITY** One of our US based clients in IT Services and IT Consulting are looking for a knowledgeable, positive, self-motivated, and energetic Tier 2 & 3 IT support technician to work with them. (Core hours are 3pm-11pm/4pm-12am SAST : Mo-Fri & standby, after hours when required) You will work...


  • Cape Town, South Africa Pink Elephant Full time

    JOB TITLE - DESKTOP SUPPORT TECHNICIAN Main Responsibilities: - Log incidents and follow through to resolution - Manage incoming calls according to SLA specifications and escalation procedure - Implement and Maintain Hardware and Software Standards - Troubleshooting and resolving Hardware or Software issues - Implement Corrective Measures that is within IT...


  • Cape Town, South Africa CME Recruitment Full time

    IT Desktop Support Technician A leading manufacturer and supplier of a wide range of DIY products is looking for a temporary Desktop Support Technician for one month to assist with the testing and documentation of the new Neo workstations. Minimum requirements for the role: - Grade 12 - Certification in IT - Minimum one year experience in an IT...


  • Cape Town, South Africa Shoreability Full time

    **Job Title: 3rd Line Support Technician** We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 3 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are...