Support Technician Learnership
Found in: beBee S ZA - 3 weeks ago
Job title : Support Technician Learnership – CPT jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : April 15, 2024
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Minimum Requirements:
Completed Matric Basic knowledge of computer hardware and software Familiarity with common operating systems (e.g., Windows, macOS, Linux) Basic understanding of networking concepts and protocols Ability to troubleshoot and solve technical problems Excellent communication and interpersonal skills Ability to work well in a team environment Strong customer service orientation Familiarity with support ticketing systemsResponsibilities:
Provide technical support to customers in-store and over the phone Troubleshoot and resolve issues with software Install and configure new hardware and software for customers Provide support to customers on how to use their Apple products Maintain accurate records of customer interactions and repairs Work closely with other members of the technical team to ensure the smooth operation of the storeKey Competencies:
Learning Agility: Ability to learn quickly and adapt to new technologies and processes Analytical Thinking: Ability to analyze and break down complex technical problems into manageable parts Initiative: Ability to take ownership of problems and follow through to resolution Attention to Detail: Ability to pay attention to details and ensure the accuracy of work Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment*ICT jobs in south africa
*Support Technician Learnership – CPT in Cape Town
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Found in: beBee S ZA - 3 weeks ago
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Found in: beBee S ZA - 2 weeks ago
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Found in: beBee jobs ZA - 1 week ago
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Found in: Whatjobs ZA C2 - 5 days ago
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Found in: Talent ZA C2 - 2 weeks ago
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