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Channel Manager

4 months ago

Cape Town, South Africa Apex Technology Group Full time

Channel Manager - Fibre Network Operator (FNO)

Location: Remote, Western Cape, Gauteng

Full-time, Permanent

**Job Summary**:
As a Channel Manager for our Fibre Network Operator (FNO), you will be responsible for managing and developing the sales channels for our fibre network services. You will be working with various stakeholders, such as distributors, resellers, and other partners, to create and implement effective sales strategies that will increase revenue and expand the company's customer base. You will work closely with the sales team to ensure that channel sales goals are met, and that our partners receive the necessary support to drive their business forward.

**Key Responsibilities**:

- Train channel partners and their staff on our products and services, including fibre network services, pricing, and customer service best practices.
- Oversee account profiles of our channel partners, ensuring that they meet the required standards, and that all contractual obligations are met.
- Monitor competitor activity to identify potential threats and opportunities for our company in the marketplace.
- Foster communication with resellers, distributors and other strategic partners, building and maintaining strong relationships to drive sales and business growth.
- Develop and implement channel sales plans and initiatives to achieve revenue targets and expand our customer base.
- Collaborate with cross-functional teams to provide partners with the necessary training, marketing materials, and support to promote and sell our products and services.
- Ensure partners are compliant with contractual and operational requirements, and that any issues are addressed in a timely and effective manner.
- Manage partner performance and provide regular performance reporting to management.
- Attend industry events, trade shows, and partner meetings to maintain relationships and identify new opportunities.

**Requirements**:

- Bachelor's degree in business, marketing, or related field.
- Proven experience as a Channel Manager or a similar role in the telecommunications industry.
- Experience developing and implementing successful channel sales strategies in the telecommunications industry.
- Excellent communication and relationship building skills.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
- Experience with Splynx and Agility or other CRM software is a plus.
- Willingness to travel as needed.
- Must have own car, cellphone and laptop with a reliable internet connection (preferably fibre).

If you are a strategic thinker, a natural relationship builder, and have a track record of success in channel sales management in the telecommunications industry, we would like to hear from you. This is an exciting opportunity to join a dynamic team and drive growth for our company.

Please note that this is a remote position in the Western Cape.

**About Apex Technology Group**

Apex Technology Group is a telecommunications company that has been providing services to the home, SME, and Enterprise markets since 2013. The group comprises industry experts with over 80 years of combined experience. With the recent incorporation of BizMech and the formation of
Lightwire, the shareholders decided to create Apex Technology Group as the umbrella company to consolidate skills and offer a comprehensive range of services to the industry across wholesale, reseller, and retail segments.

The group's three primary subsidiaries provide telecommunications services across all aspects of the fixed telecommunication industry:

- Lightwire is the newly formed Fibre Network Operator that offers open access networks to communities, complexes, and business precincts across South Africa, as well as bespoke closed network solutions for certain estates.
- BizMech Telecom specializes in providing wholesale capacity and related services to corporate

SA, including numerous networks, ISPs, and large enterprises.
- Lastly, Gigawave is a full-range ISP that offers layer 3 connectivity to residential and business clients over several networks across South Africa.

**Job Types**: Full-time, Permanent

**Salary**: R20,000.00 - R30,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (preferred)