Access and Visitor Support Officer
3 weeks ago
ELIGIBILITY
CLOSING DATE
09.06.2023
REFERENCE NUMBER
SPE 27/23 Ext
SALARY
**Basic Salary**: R 189 127 p.a
DEPARTMENT
Environmental Management
DIRECTORATE
SPATIAL PLANNING AND
ENVIRONMENT
Access and Visitor Support Officer
**Requirements**:
- Grade 12 Senior Certificate
- At least one year’s relevant work experience
- Prior experience in providing clerical support and performing
reception duties will be advantageous.
- Excellent computer skills and proficiency with Microsoft Office suite
- Strong communication skills (written and verbal). Must write and
speak fluent English and fluency in isiXhosa and/or Afrikaans will be
advantageous.
- Previous experience of working at an exhibition, museum or
heritage site will be valuable.
- Experience with event setup, hosting and the welcoming of large
groups of visitors would be advantageous
- First Aid certificate would be highly advantageous
- A valid Code EB driver’s licence will be highly advantageous
- Knowledge of City programmes and processes will be valuable
- Must be physically fit
- Willingness to work after hours, weekends and public holidays when
required.
Key Performance Areas
- Access control and visitor management at the exhibition,
classroom, office and areas of the greater City Hall as required in
order to monitor the inflow and outflow of visitors and to ensure
orderly conduct.
- Opening and closing of the exhibition and adjoining spaces
- Provide visitors and various stakeholders with information about the
exhibition and education programmes, City Hall and the surrounding
precinct.
- Manage and respond to all routine enquiries, correspondence and
bookings from internal and external stakeholders (in person,
- Administrative and clerical support, including filing and safekeeping
of records and documents (hardcopy and digital formats).
- Statistical monitoring and reporting with regard to exhibition visitors,
event attendees, meeting participants, etc.
- Assist with exhibition maintenance and cleaning, as well as
managing the general tidiness of adjoining spaces.
- Creation, placement and updating of exhibition notice signage
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