Client Liaison Officer
3 weeks ago
Join our dynamic team at Industries Education and Training Institute in Cape Town as our Receptionist / Client Liaison Officer
Job purpose: To ensure client satisfaction and to ensure efficient management of front of house functions.
Minimum qualifications / skills
1. Grade 12
2. Proficient in MS Office
3. Knowledge and/or experience in the Adult training and education field will be an advantage
4. 2 Years Call Centre experience
5. Social Media experience
6. Code 08 - Drivers license
Key performance areas:
- Welcome all visitors to the campus
- Handling ALL social media enquiries and communications
- Uploading of learner information on relevant Learner Management system
- Perform administrative duties
- Deal with office supplies and service providers
- Offer professional customer service
- Attend meetings when requested
- Professionally resolve customer queries or complaints
Please send your CV and cover letter no later than 31 January 2023.
Application Deadline: 2023/01/31
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