Client Liaison Officer

3 weeks ago


Cape Town, South Africa Industries Education and Training Institute Full time

Join our dynamic team at Industries Education and Training Institute in Cape Town as our Receptionist / Client Liaison Officer

Job purpose: To ensure client satisfaction and to ensure efficient management of front of house functions.

Minimum qualifications / skills
1. Grade 12
2. Proficient in MS Office
3. Knowledge and/or experience in the Adult training and education field will be an advantage
4. 2 Years Call Centre experience
5. Social Media experience
6. Code 08 - Drivers license

Key performance areas:

- Welcome all visitors to the campus
- Handling ALL social media enquiries and communications
- Uploading of learner information on relevant Learner Management system
- Perform administrative duties
- Deal with office supplies and service providers
- Offer professional customer service
- Attend meetings when requested
- Professionally resolve customer queries or complaints

Please send your CV and cover letter no later than 31 January 2023.

Application Deadline: 2023/01/31



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