Customer Service/sales Representative
1 month ago
Minuteman Press Umhlanga is on the hunt for a customer service ROCKSTAR If you fit the bill - or if you know of someone who does - we need to talk.
**Responsibilities**
- Attending to in-coming phone calls and walk-in customers.
- Write up and quote basic jobs.
- Quote follow-ups, calling inactive customers, acquisition follow-up and current customer check-in.
- Promotion of customer service and driving five-star Google ratings.
**Requirements**:
- Excellent “people skills”
- A high level of strength and comfort with computers and related technology.
- Good knowledge of the print process, including print finishing
- Proficient in maths and units of measurement as applicable to prepress layout and finishing.
- Good knowledge of estimating
- Excellent communication and interpersonal skills with clients and staff.
- Highly organised and structured.
- Detail-orientated.
- Fast learner.
- Must thrive in a deadline driven work environment.
- Good time management skills.
- Basic knowledge of design software CorelDraw and Adobe Creative suite will be helpful.
Working hours are 08:00 - 16:30 Monday to Friday. Overtime work might be required for urgent work.
A competitive salary, commensurate with experience, will be offered.
**Education**:
- High School (matric) (preferred)
**Experience**:
- in a similar position: 2 years (preferred)
- working on design programs: 2 years (preferred)
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