Customer Experience Advocate

Job Overview: As a seasoned professional, you will play a pivotal role in ensuring the effective operational delivery of managing complex customer complaints, meeting internal and client-led demands. Key Responsibilities: People Management: Foster a high-performing team by providing guidance, coaching, and mentoring. Managing Performance: Develop and...

Job OverviewWe are seeking an exceptional individual who shares our passion for delivering outstanding customer experiences. If you thrive in a dynamic environment, possess excellent communication skills, and have a proven track record in sales, we encourage you to apply for this exciting opportunity.ResponsibilitiesProvide personalized product information...

**Job Overview**We are seeking a skilled Claims Advisor to join our claims department. As a key point of contact for customers with insurance claims queries, you will play a vital role in providing fair and timely resolution to their concerns.Main Objectives:Understand and address customer queries in a professional and courteous mannerResponsible for lodging...

Job Title: Insurance Claims Resolution SpecialistWe are seeking a skilled Insurance Claims Resolution Specialist to join our team at Customer Experience People SA Ltd. As a Claims Advisor, you will play a crucial role in providing exceptional customer service to our clients.Key Responsibilities:Engage with customers to understand and address their insurance...

**Job Overview**We are seeking an experienced Insurance Claims Case Manager to join our team at Customer Experience People SA Ltd. As a key member of our claims department, you will be responsible for handling customer inquiries and resolving claims in a timely and fair manner.Key Responsibilities:Engage with customers to understand their claims and provide...

The position of Collections Manager at Customer Experience People SA Ltd offers a unique opportunity for a seasoned professional to lead the development and implementation of effective collections strategies. With a strong focus on driving business results, this role will play a critical part in shaping the company's approach to debt collection, ensuring...

Job OverviewThe Policy Review Specialist will be responsible for managing referrals received into the Policy Analysis Team from various sources related to misrepresentation, non-disclosure, and potential indemnity concerns. This role requires working within agreed authority levels and Service Level Agreements (SLAs).Key ResponsibilitiesInvestigate cases of...

Are you a seasoned sales professional looking for a new challenge? We are seeking a highly motivated and experienced Sales Team Leader to join our team at Customer Experience People SA Ltd.About the RoleAs a Sales Team Leader, you will be responsible for leading and mentoring a team of 15 advisers to achieve outstanding levels of quality, sales, and...

Key Responsibilities:• Serve as the frontline advocate for iKhokha customers, acting as a liaison between customers and internal teams.• Address customer complaints and handle queries via calls, tickets, and WhatsApp, ensuring timely and thorough resolutions according to iKhokha Service Level Agreements (SLAs).• Handle incoming requests from customers,...

Customer Support OfficeriKhokha is seeking a Customer Support Officer to join our Product Division. As a frontline advocate, you will act as a liaison between our valued customers and internal teams, addressing complaints and handling queries via calls and tickets.Key Responsibilities:Resolve customer complaints via phone, email, tickets, and WhatsApp.Apply...

Job Title: Pharmacist - Retail ExperienceDis-Chem Pharmacies is seeking a skilled pharmacist to join our team. The successful candidate will be responsible for providing exceptional patient care and medication management services to our customers.Key Responsibilities:Evaluate patients' medicine-related needs and provide suitable medication...

About Liberty Standard Bank Group 2We're not just an insurance provider, we're a catalyst for success. Our mission is to empower individuals to achieve their financial goals by providing sound advice and personalized plans.Salary InformationThe estimated annual salary for this role is $80,000 - $120,000 based on industry standards and the level of experience...

Customer Service RepresentativeAt Motus Corporation, we are committed to providing exceptional car rental rates and service that meets our high standards. As a Customer Service Representative, you will be the first point of contact for our customers, assisting with the pickup and return of rental vehicles, as well as handling all other requests for...

Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Fouche & Co Recruitment. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesQuote Management: Complete quotes in a timely and accurate manner, adhering...

At Recharger Pty Ltd, we are seeking a highly skilled and dedicated individual to fill the role of Customer Service Representative. This position is based in La Lucia, Durban, KwaZulu Natal, and offers an exciting opportunity to work in a dynamic environment.Job DescriptionThe successful candidate will be responsible for providing exceptional customer...

About Talksure:We are an independent financial services provider based in Umhlanga, KZN, specializing in innovative customer engagement solutions.Our team of skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining long-term relationships, and creating a winning organizational culture.Job...

About the RoleWe are seeking a skilled Customer Success Partner to join our team at NielsenIQ, a global leader in consumer intelligence. In this role, you will be responsible for maintaining and enhancing existing customer relationships, increasing Net Promoter Scores (NPS), and driving adoption of our innovative tools and capabilities.Your primary focus...

About the RoleWe are seeking a highly skilled Customer Success Consultant: Manager to join our team at NielsenIQ. As a key member of our customer success team, you will be responsible for maintaining and enhancing existing customer relationships, increasing Net Promoter Score (NPS), and driving adoption of NielsenIQ tools and capabilities.Key...

We are seeking a highly skilled Customer Support Agent to join our team at Recharger Pty Ltd.Job SummaryThis is a challenging and rewarding role that requires strong communication, administration, analytical, and leadership skills.Key Responsibilities:Verify client information to ensure accuracy and quality controlMeet daily targets in a fast-paced...

We are seeking a highly skilled Customer Support and Verification Specialist to join our team at Recharger Pty Ltd in Durban, KwaZulu Natal.About the RoleThis is an exciting opportunity for a customer-focused individual to provide exceptional support and verification services to our clients. The successful candidate will possess excellent interpersonal...