Customer Experience Specialist
2 weeks ago
We are seeking an exceptional individual who shares our passion for delivering outstanding customer experiences. If you thrive in a dynamic environment, possess excellent communication skills, and have a proven track record in sales, we encourage you to apply for this exciting opportunity.
Responsibilities- Provide personalized product information and benefits to customers
- Conduct needs analysis to offer tailored solutions that meet clients' requirements
- Foster strong relationships with customers to drive engagement and loyalty
- Act as a brand ambassador, promoting the company's values and products
To be successful in this role, you will need:
- A Grade 12 or equivalent qualification
- At least 12 months of experience in outbound or inbound sales (local or international)
- Excellent customer service skills
- Soft skills, including verbal communication, sales ability, and attention to detail
- Advanced sales experience
We offer a competitive remuneration package, including:
- Medical Insurance
- Tenure Bonuses
- Group Life Cover
- Attendance Bonus & KPI Bonus
- Free Breakfast Monday
Our core values are at the heart of everything we do: Confidentiality, Reliability, and Genuineness. We seek individuals who embody these qualities and are passionate about delivering exceptional customer experiences.
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