Manager Sales Support Kinto

2 weeks ago


Sandton, South Africa Watershed Consulting Full time

**Job Description**:
The incumbent of this position will be responsible for supporting all sales administrative activities to ensure an effective sales process nationally. This will be achieved by actively optimizing dealer and internal sales functions, to ensure we achieve dealer satisfaction on quotes, loading of deals, and training support at all levels. This includes cross-functional liaison with other divisions.

**KEY PERFORMANCE AREAS**:
**Dealer Management**
- Monitor Dealer performance in terms of targets.
- Monitor and Manage support from dealer group and understand the reasons for lack of support.
- Manage quotes and the lack of conversions.
- Identify and action improvement areas.
- Support company with training content as and when necessary.
- Conduct dealer and stakeholder visits.

**Order Management**
- Manage and maintain optimal order conversions.
- Manage all complex quotes which need intervention outside of the system.
- Prepare quote templates which need to be presented to prospects.
- Feedback into stock meeting to ensure all future opportunities are able to be fulfilled.
- Identify and action improvement areas.
- Effective communication and feedback to dealer network, including sales dealer bulletins.
- Preparations and presentation of Stock Obeya meetings.

**General**
- Manage the communication to all regional staff as and when required.
- Assist the sales process for the new sale.
- Identify and action improvement areas.
- Preparation of presentation packs for sales prospect visits.

**QUALIFICATIONS AND EXPERIENCE**:

- NQF Level 6 (Minimum 360 credits on level 8 framework) qualification in Business & Supply Chain Management or related.
- Analytics or Supply Chain background (minimum of 5 years).
- SAP knowledge and experience would be advantageous
- Automotive industry knowledge and experience - Essential
- High degree of computer literacy - Essential.
- Excel Advanced - Essential.

**COMPETENCIES**:

- Accurate Information gathering and analysis
- Awareness and commitment to our mission
- Awareness of situations and decisiveness
- Communication and sharing of mid to long-term plans
- Creation of innovation vision
- Establishing framework and systems for organizational review
- Feedback of evaluation and long-term development of others
- Strategic review of work methods
- Negotiation and good communication
- Relationship building

**SPECIAL CONDITIONS**
- May be required to act in the capacity of surrounding posts.
- May be required to work overtime
- May be required to travel and stay overnight.
- May be required to participate in Development Programs



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