Sales Support Administrator

2 weeks ago


Sandton, South Africa JV Human Capital Full time

Responsibilities:

  • Work as a full member of the Sales team.
  • Understand the Dealer journey experience and be committed to delivering an unrivalled level of Dealer service.
  • Ensure the complete accuracy of all administration duties to ensure the Dealer is assisted to 'right first time' and to avoid any unnecessary delays.
  • If required, write directly to the dealer for any information that needs to be passed to them.
  • Provide general support to the Sales team, keeping them informed of dealer status and any issues that may arise relating to their sales.
  • Provide accurate information to the National Sales Manager for daily business operations and management.
  • Ad hoc tasks and duties which is requested by RSM's.

Comply with Company Processes and Standards:

  • Consult with the Sales team and process any orders in line with requirements and needs.
  • Liaise with Sales team and complete sales invoice claims, ensuring accurate payout to dealers.
  • Complete all administration as per business requirements.
  • Manage the stock management system, reporting any problems at dealer level as necessary.
  • Keep stock list records complete and up to date for new, demo and fleet cars as appropriate.
  • Advise the Sales team on matters regarding stock activity so that they are always aware of the current stock status.
  • Liaise with the National Sales Manager and ensure correct processes are followed.
  • Provide appropriate data input for centre financial reporting and customer database management purposes.
  • Attend all relevant training that is requested of you.
  • Maintain and update effective transaction records.

Additional Requirements:

  • Matric
  • Graduate of businessrelated degree/diploma
  • Drivers License

Skills:

  • Ability to communicate effectively.
  • The ability to read and write effectively and accurately.
  • Be able to interact and communicate effectively with others.

Ability to commute/relocate:

  • Sandton, Gauteng: Reliably commute or planning to relocate before starting work (required)

Education:

  • Primary (preferred)

License/Certification:

  • Drivers License
(required)

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