Client Services Administrator

6 months ago


Parktown, South Africa Rand Mutual Assurance Full time

**THE JOB AT A GLANCE**

As the Client Services Administrator, to support sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.

**WHAT WILL YOU DO?**
- General administration support to Key account Executive.
- Standby assistance to Key account executive.
- And effective feedback to clients.
- NON-COID New business management and professional feedback.
- Weekly and monthly reports management.
- Provide data and guides to help the sales team.
- Develop and monitor performance indicators.
- Manage sales tracking tools and report on important information.
- Keep record of sales trends.
- Liaise with Key account executive to develop specific sales strategies and ensuring happy clients.
- Stay up to date with new product and feature launches and ensure sales team is on board.
- Inter department enquiry management.
- Excellent customer service and effective communication.

**WHAT YOU'LL BRING TO THE TABLE?**
- 3 years sales administrative support experience
- Advanced Computer literate - MS Office
- Ability to organise
- Ability to work under pressure
- Attention to detail and accuracy
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organising and planning
- Coordinating meetings
- Highly Numeracy level

**WHAT WILL YOU GET IN RETURN?**

We offer great opportunities for personal and professional development in a stable company that’s 128 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

**Turnaround time**

**Our Commitment to transformation**:

- 3 years sales administrative support experience
- Advanced Computer literate - MS Office
- Ability to organise
- Ability to work under pressure
- Attention to detail and accuracy
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organising and planning
- Coordinating meetings
- Highly Numeracy level



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