Help Desk Support

**Responsibilities**: - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and...

Job Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

Job Summary:We are seeking a Help Desk Professional to join our team at Liham Consulting Pty (Ltd). As a Help Desk Professional, you will be responsible for providing technical support and assistance to our clients via telephone, email, or ticketing system.The ideal candidate will have excellent communication skills, a strong understanding of hardware,...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...

Qualifications: CompTIA A+ and N+ITILCiscoCCNAZabbix certifications or monitoring tools certificationMatric essentialDegree would be advantageousRequirements: 3 years' experience in IT support, help desk or technical supportRemote desktop support tools: RDP, AnyDesk, TeamViewer, VNCPrior experience or exposure to security systems or logistics software is...

We are seeking a highly skilled Help Desk Operations Manager to join our team in Johannesburg. This is a permanent position with a salary range of R550,000 - R800,000 per annum.The ideal candidate will have 3-5 years of proven management experience in an IT Service Desk environment, with a focus on application support. Key responsibilities...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...

Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established legal practice is seeking to appoint an IT Help Desk Administrator Must have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works. **EDUCATION & EXPERIENCE**: - Advanced MS Word skills - expert level...

Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period. About the role: Minimum requirements: - Previous Helpdesk expereince - Retail expereince in preffered but not a must - Excellent customer service skills...

Automation Help Desk Technician skills Key Responsibilities: Technical Support: Diagnose and resolve software, drive system, and mechanical issues in filling line machinery. Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance. Liaison: Communicate effectively with the HQ in Italy to escalate complex...

Automation Help Desk Technician skills Key Responsibilities:Technical Support:Diagnose and resolve software, drive system, and mechanical issues in filling line machinery.Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance.Liaison:Communicate effectively with the HQ in Italy to escalate complex issues...

Automation Help Desk Technician skills Key Responsibilities: - Technical Support: - Diagnose and resolve software, drive system, and mechanical issues in filling line machinery. - Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance. - Liaison: - Communicate effectively with the HQ in Italy to escalate...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

**The purpose of the position**: - Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. - We aim for 100% no tickets breached so...

Responsible for Level 1 support of any issue raised by a customer. **Education (Formal Qualification required)** Minimum Grade 12 Knowledge of general accounting / bookkeeping procedures Proficient in relevant computer software **Experience (Minimum Experience required - type and number of years)** Office administration Year(s) 1-3 years **Output 1 GSS...

Job DescriptionThe Technical Support Engineer will be a key member of our service framework, providing end-to-end management of tickets and service requests reported by customers. This role requires excellent technical troubleshooting capabilities, including Windows OS and applications, and Office 365 services. A good working knowledge of networks, routing &...