IT Help Desk Technician

1 day ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train users.**experience and qualifications**:

- Required Certification for the role.
- 1 to 2 Years related experience.**additional requirements**:
**responsibilities**:

- Increase operational efficiency and suggest solutions to enhance cost effectiveness.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective.
- Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses.
- Provision of an efficient IT administration service through careful and timeous planning, IT reporting and updating of all related IT information in the Help Desk Area.
- Comply, understand and implement all steps within IT development and meet governance in terms of legislative, software licence requirements and audit requirements.
- Solve IT Help Desk user queries and problems. Provide high level support on complex problem resolution. Advise on new established systems train users, ensure alignment to SLA's and agreed standards.
- Manage own development to increase own competencies.


  • Msp - IT Help Desk

    1 month ago


    Johannesburg, South Africa My IT Crew Full time

    Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. My IT Crew has been a leader in the Managed...

  • Msp - IT Help Desk

    3 weeks ago


    Johannesburg, South Africa My IT Crew Full time

    This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...


  • Johannesburg, South Africa Boardroom Appointments Full time

    **Responsibilities**: - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...


  • Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    Job Summary:We are seeking a Help Desk Professional to join our team at Liham Consulting Pty (Ltd). As a Help Desk Professional, you will be responsible for providing technical support and assistance to our clients via telephone, email, or ticketing system.The ideal candidate will have excellent communication skills, a strong understanding of hardware,...

  • Help Desk Manager

    7 months ago


    Johannesburg North, South Africa STM Contact Center Full time

    We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

  • Help Desk Specialist

    3 weeks ago


    Johannesburg, Gauteng, South Africa Recru-it Full time

    Job DescriptionThe Technical Support Engineer will be a key member of our service framework, providing end-to-end management of tickets and service requests reported by customers. This role requires excellent technical troubleshooting capabilities, including Windows OS and applications, and Office 365 services. A good working knowledge of networks, routing &...


  • Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

  • Help Desk Specialist

    1 month ago


    Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    Job Title: Help Desk SpecialistWe are seeking a highly skilled Help Desk Specialist to join our team at Liham Consulting Pty (Ltd).Estimated Salary: $60,000 - $80,000 per annum.About the RoleThis is an exciting opportunity for an experienced technical professional to provide first-line support and troubleshooting services to our clients.The successful...


  • Johannesburg, Gauteng, South Africa IOCO Full time

    We are seeking a highly skilled Help Desk Operations Manager to join our team in Johannesburg. This is a permanent position with a salary range of R550,000 - R800,000 per annum.The ideal candidate will have 3-5 years of proven management experience in an IT Service Desk environment, with a focus on application support. Key responsibilities...

  • Help Desk Position

    2 days ago


    Johannesburg, South Africa Full Circle Selection Full time

    Automation Help Desk Technician skills Key Responsibilities: Technical Support: Diagnose and resolve software, drive system, and mechanical issues in filling line machinery. Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance. Liaison: Communicate effectively with the HQ in Italy to escalate complex...

  • Help Desk Position

    3 days ago


    Johannesburg, South Africa Full Circle Selection Full time

    Automation Help Desk Technician skills Key Responsibilities:Technical Support:Diagnose and resolve software, drive system, and mechanical issues in filling line machinery.Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance.Liaison:Communicate effectively with the HQ in Italy to escalate complex issues...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established legal practice is seeking to appoint an IT Help Desk Administrator Must have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works. **EDUCATION & EXPERIENCE**: - Advanced MS Word skills - expert level...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Automation Help Desk Technician skills Key Responsibilities: - Technical Support: - Diagnose and resolve software, drive system, and mechanical issues in filling line machinery. - Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance. - Liaison: - Communicate effectively with the HQ in Italy to escalate...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    Job Title: Technical Support EngineerWe are Recru-it, a leading provider of recruitment services. We offer a competitive salary to our employees. The estimated annual salary for this position is $60,000.Job Description:The role of the Support Engineer is critical to our client's service framework, providing end-to-end management of tickets and service...


  • Johannesburg, South Africa Quantanite Full time

    Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period. About the role: Minimum requirements: - Previous Helpdesk expereince - Retail expereince in preffered but not a must - Excellent customer service skills...


  • Johannesburg, South Africa Elite Search and Selection Full time

    Gauteng, JHB - Northern Suburbs - R 15000 - R 20000 Monthly Cost To Company- Exciting opportunity for a Service Desk Technician. The company is a well established ICT service provider who have invested substantial capital and resources into next generation voice and data network architecture, enabling them to deliver quality, industry-leading products and...


  • Johannesburg, South Africa Objective Personnel Full time

    Qualifications Matric Millwright certificate Diploma or degree in Mechatronics , Automation Engineering , Electrical Engineering , Mechanical Engineering , or a related field Requirements Minimum 3+ years of experience in industrial automation or a similar role. Hands-on expertise in Siemens and Beckhoff systems. Knowledge of industrial drive systems and...