IT Help Desk Technician

We are looking for a competent IT help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

About the RoleThe Help Desk Technician is responsible for providing technical support to employees, troubleshooting hardware and software problems, and coordinating repairs with vendors.Key Responsibilities:Help Desk Support: Provide technical support to employees, troubleshoot hardware and software problems, and coordinate repairs with vendors.Software...

Centurion, Johannesburg - Information Technology **Help Desk Coordinator (JB3235)** **Centurion, Johannesburg** R25 000 - R28 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. Proven experience in a help desk or technical support role, with a strong...

This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

**Help Desk Responsibilities**: - Monitor VRU's and IVR's on an hourly basis - Update remote users with corporate antivirus software and any other software updates when applicable - Create, troubleshoot and resolve work orders - Troubleshoot user issues - Monitor Track IT ticketing system - Answer Help Desk line - Follow up on work orders with requestors -...

**Responsibilities**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

Job DescriptionWe are looking for a skilled Service Delivery Coordinator to join our Technical Service Team at ITC Worldwide, LTD. In this role, you will be responsible for ensuring seamless technology operations, resolving customer issues, and delivering high-quality services.The ideal candidate will have a strong understanding of IT service management...

**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

About the RoleAt Bidvest International Logistics, we are seeking a highly skilled and experienced Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Key ResponsibilitiesProvide first-level technical support via phone, email, and remote access.Analyze...

IT Service Desk Technician (Helpdesk 1st Line Support)Job PurposeService Desk Technician providing first-line support to Client Sites using Remote Tools.Duties and ResponsibilitiesValidate newly created tickets from all sources using Validation Matrixes.Validate customer details (contact customer if required).Validate first pass assessment of impact and...

Network Monitoring Operator - Help Desk & Technical Support - JHB North Minimum requirements: - Relevant IT qualification (required) - ITIL V4 Foundation (required) - Incident Management certified (required) - A (Advantage) - N (required) - 3 Years’ Experience in IT and customer service desk related work environment - Must have own car - Shift...

NTT Data seeks a dedicated and customer-focused Junior IT Help Desk professional to provide exceptional support services.Key Areas of ResponsibilityOffer expert technical assistance and support to users, ensuring high levels of satisfaction and loyalty.Utilize an incident and problem management database to track and resolve user queries and issues...

As a Support Desk Technician, you be responsible for managing all incoming service requests by establishing an effective working relationship with customers. You will be required to maintaining accurate information about customer records for billing purposes. **Requirements**: - Relevant Tertiary Qualification - 7 years' experience in an IT performance...

**Job Information** - Location- Johannesburg- Salary- R300k - R350k p/a- Job Type- Permanent- Education- Degree/Diploma- Experience- 3+ years- Reference- DST2020- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for a Support desk technician in Johannesburg! - Degree or Diploma in IT - 3+ years’ experience - Must be able to...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

About the Role">We are looking for a dedicated and detail-oriented Junior IT Help Desk professional to join our team at NTT Data.Primary Responsibilities">Provide timely and effective support to users experiencing technical difficulties, ensuring minimal disruption to their work.Maintain accurate records of incidents and problems, utilizing the service desk...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R250 000 - R300 000 per annum** As a Support Desk Technician, you be responsible for managing all incoming service...