IT Help Desk Administrator

**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

**Responsibilities**: - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and...

Job Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

**Job Overview**We are seeking a highly skilled Help Desk Specialist to join our team at Liham Consulting Pty (Ltd). As a Help Desk Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.The ideal candidate will possess excellent communication skills, a strong understanding of IT systems, and...

We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...

Job Title: Service Desk AgentJob Summary:We are seeking a highly skilled and experienced Service Desk Agent to join our team at Liham Consulting Pty (Ltd). As a Service Desk Agent, you will be responsible for providing first-line technical support and troubleshooting for hardware, software, and network-related issues.Key Responsibilities:Respond to service...

Join Quick2Start, a dynamic company at the forefront of the Technology, Information, and Internet industry, as a Help Desk Support professional. We are dedicated to driving innovation and simplifying technology for our clients, empowering them to turn digital challenges into opportunities. In this role, you will be an integral part of our mission to deliver...

About the RoleWe are seeking a skilled Help Desk Support Specialist to join our team at Quick2Start. As a key member of our technical support team, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our clients' IT systems.Key ResponsibilitiesProvide timely and effective technical support to...

Job SummaryWe are seeking a highly skilled and experienced Support Desk Coordinator to join our team at People Dimension. The successful candidate will be responsible for coordinating and prioritizing service tickets, managing them through to completion, and providing continuous status information to ensure customer satisfaction.Key...

**Job Title: Zoho Desk Administrator** **Job Overview**: The Zoho Desk Administrator will be responsible for configuring, customizing, and maintaining our Service Desk platform. This role requires expertise in scripting, automation, integration, reporting, and troubleshooting to ensure the optimal performance and continuous improvement of our customer...

Responsible for Level 1 support of any issue raised by a customer. **Education (Formal Qualification required)** Minimum Grade 12 Knowledge of general accounting / bookkeeping procedures Proficient in relevant computer software **Experience (Minimum Experience required - type and number of years)** Office administration Year(s) 1-3 years **Output 1 GSS...

Job Title: Support Desk CoordinatorThe primary objective of this role is to provide exceptional customer service by effectively managing and resolving technical issues reported by clients.Key Responsibilities:Receive and document client inquiries, ensuring timely and accurate resolution.Collaborate with technical staff to prioritize and assign tasks,...

**Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and...

Minimum Requirements: - Must have a minimum of 2 years experience in Reception | Front Desk | Office Administrator capacity - Strong communication & admin skills required - Candidates residing in Johannesburg North preferred - Contactable references and payslips essential Salary Structure: - Negotiable Salary Package based on experience - Benefits (Only...

Minimum Requirements:Must have a minimum of 2 years experience in Reception | Front Desk | Office Administrator capacity Strong communication & admin skills requiredCandidates residing in Johannesburg North preferredContactable references and payslips essentialSalary Structure:Negotiable Salary Package based on experienceBenefits(Only suitable candidates...

**Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups. - Customer Interaction. User Support: Provide frontline support to end-users, addressing...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...

Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May manage the incident to...

Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to lead our Application Support teams in delivering exceptional service to our clients.The ideal candidate will have a proven track record of managing high-performing teams, implementing process improvements, and driving business growth.Key Responsibilities:Develop and implement service...