Associate - Help Desk Level 1

5 days ago


Johannesburg, South Africa Quantanite Full time

Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period.

About the role:
Minimum requirements:

- Previous Helpdesk expereince
- Retail expereince in preffered but not a must
- Excellent customer service skills and comfortable with remote/telephone support functions
- Ability to follow client approved scripts and FAQs
- Strong communications skills (verbal and written).
- Ability to work in both team environments and as an individual contributor.
- Ability to sit for extended periods at a keyboard to enter information and read displays.



  • Johannesburg, Gauteng, South Africa Quantanite Full time

    Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period.About the role:Minimum requirements: Previous Helpdesk expereince Retail expereince in preffered but not a must Excellent customer service skills and...


  • Johannesburg, Gauteng, South Africa Redline Recruitment Full time

    Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...


  • Johannesburg, Gauteng, South Africa Redline Recruitment Full time

    Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...


  • Johannesburg, Gauteng, South Africa Redline Recruitment Full time

    Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...


  • Johannesburg, South Africa Boardroom Appointments Full time

    **Responsibilities**: - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and...

  • Help Desk Coordinator

    3 weeks ago


    Johannesburg, South Africa Kontak Recruitment SA Full time

    Centurion, Johannesburg - Information Technology **Help Desk Coordinator (JB3235)** **Centurion, Johannesburg** R25 000 - R28 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. Proven experience in a help desk or technical support role, with a strong...


  • Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionSolve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...


  • Johannesburg, Gauteng, South Africa Firstrand Bank Limited Full time

    Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by...


  • Johannesburg, Gauteng, South Africa Wesbank Full time

    Job DescriptionSolve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...


  • Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...


  • Johannesburg, South Africa FirstRand Bank Limited Full time

    Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...


  • Johannesburg, South Africa FirstRand Bank Limited Full time

    Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

  • Help Desk Manager

    2 weeks ago


    Johannesburg North, South Africa STM Contact Center Full time

    We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...


  • Johannesburg, Gauteng, South Africa BPO CALL SERVICES. Full time

    Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem?Patient and friendly even with difficult customers? Able to share your advanced technical knowledge in the simple and understandable way?Then you are the perfect team member we are looking forIT Help Desk Technician responsibilities Perform troubleshooting...


  • Johannesburg, South Africa Exclusively Remote Full time

    IT Support Helpdesk Level 1 - RMM Specialist One of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level 1 - RMM Specialist Key Requirements: (Min 1 year Experience) - Proficiency in maintaining and monitoring **Remote Monitoring and Management (RMM)** tools, specificall**y NinjaOne RMM.**: -...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established legal practice is seeking to appoint an IT Help Desk Administrator Must have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works. **EDUCATION & EXPERIENCE**: - Advanced MS Word skills - expert level...


  • Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

  • Help Desk Engineer

    2 months ago


    Johannesburg, Gauteng, South Africa Quality Select Recruitment Full time

    We are looking for a skilled and customer-focused Service Desk Engineer to join our IT team. The Service Desk Engineer will be responsible for providing technical support and assistance to end-users, resolving IT issues, and ensuring the smooth functio... Technical Support: Provide first and second-level technical support to end-users via phone, email,...


  • Johannesburg, Gauteng, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs Annually Cost To Company (Market related)A well-established legal practice is seeking to appoint an IT Help Desk AdministratorMust have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works.EDUCATION & EXPERIENCE: Advanced MS Word skills expert level of MS Word Good...