Help Desk Position

**Responsibilities**: - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and...

Job Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

We are seeking a highly skilled Help Desk Operations Manager to join our team in Johannesburg. This is a permanent position with a salary range of R550,000 - R800,000 per annum.The ideal candidate will have 3-5 years of proven management experience in an IT Service Desk environment, with a focus on application support. Key responsibilities...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

Job Summary:We are seeking a Help Desk Professional to join our team at Liham Consulting Pty (Ltd). As a Help Desk Professional, you will be responsible for providing technical support and assistance to our clients via telephone, email, or ticketing system.The ideal candidate will have excellent communication skills, a strong understanding of hardware,...

We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...

**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

Automation Help Desk Technician skills Key Responsibilities:Technical Support:Diagnose and resolve software, drive system, and mechanical issues in filling line machinery.Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance.Liaison:Communicate effectively with the HQ in Italy to escalate complex issues...

This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...

Job Title: Help Desk SpecialistWe are seeking a highly skilled Help Desk Specialist to join our team at Liham Consulting Pty (Ltd).Estimated Salary: $60,000 - $80,000 per annum.About the RoleThis is an exciting opportunity for an experienced technical professional to provide first-line support and troubleshooting services to our clients.The successful...

Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. My IT Crew has been a leader in the Managed...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established legal practice is seeking to appoint an IT Help Desk Administrator Must have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works. **EDUCATION & EXPERIENCE**: - Advanced MS Word skills - expert level...

Automation Help Desk Technician skills Key Responsibilities: - Technical Support: - Diagnose and resolve software, drive system, and mechanical issues in filling line machinery. - Provide remote and on-site assistance to customers and technicians for troubleshooting and maintenance. - Liaison: - Communicate effectively with the HQ in Italy to escalate...

Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period. About the role: Minimum requirements: - Previous Helpdesk expereince - Retail expereince in preffered but not a must - Excellent customer service skills...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

Job DescriptionThe Technical Support Engineer will be a key member of our service framework, providing end-to-end management of tickets and service requests reported by customers. This role requires excellent technical troubleshooting capabilities, including Windows OS and applications, and Office 365 services. A good working knowledge of networks, routing &...

Responsible for Level 1 support of any issue raised by a customer. **Education (Formal Qualification required)** Minimum Grade 12 Knowledge of general accounting / bookkeeping procedures Proficient in relevant computer software **Experience (Minimum Experience required - type and number of years)** Office administration Year(s) 1-3 years **Output 1 GSS...

Junior picture desk editor (part-time position) **Period**: November 2024 - February 2025 We are looking for a hard-working junior picture desk editor to fill a part-time role at our busy agency based in Johannesburg (our office is in Norwood). Please note that this is a part-time position to assist our picture desk manager. Recommended skills Editing in...