![ITC Business Administrators](https://media.trabajo.org/img/noimg.jpg)
Outbound Debt Collections Agent
3 days ago
**OUTBOUND COLLECTIONS AGENT**
Paarden Eiland, Cape Town
Basic Salary + Uncapped Commission
JOB ROLE
- To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof.
- Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act (“NCA”) and the Company policies and procedures.
QUALIFICATIONS & EXPERIENCE REQUIRED
- Minimum Matric qualification with Maths Literacy is mandatory.
- Relevant tertiary qualification is an advantage.
- Minimum 6 months as a Debt Collection Agent in an Outbound Call Centre.
- Worked with targets and deadlines.
- Analyse accounts and devise a collections strategy to resolve each case by collecting money due.
- Good knowledge on the DCA and NCA.
COMPETENCIES & SKILLS
- Computer Literate
- Excellent verbal and written communication skills with great listening skills.
- Outstanding telephone etiquette and interpersonal skills.
- Good typing and accuracy skills.
- Mathematical ability.
- Strong negotiations skills with the ability to handle objections and be assertive when required.
- Good general administration, planning and organizing, and time management skills.
- Tenacious, with ability to work autonomously and take accountability.
- Target driven and self-motivated.
- Team player.
TO APPLY
**Job Type**: Permanent
**Salary**: From R4 500,00 per month
Application Question(s):
- How many years of experience do you have as a Debt Collections Agent in an Outbound Call Centre?
- What is your basic salary expectation?
- How many years of experience do you have as a Call Centre Agent in an Outbound Call Centre?
Application Deadline: 2024/03/25
Expected Start Date: 2024/04/02
-
Outbound Debt Collections Agent
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeOUTBOUND COLLECTIONS AGENTPaarden Eiland, Cape TownBasic Salary + Uncapped CommissionJOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act ("NCA") and the...
-
Outbound Collections Agent
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeOUTBOUND COLLECTIONS AGENTPaarden Eiland, Cape TownBasic Salary + Uncapped CommissionJOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act ("NCA") and the...
-
Outbound Collections Agent
4 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeITC Business Administrators WE ARE HIRING - Outbound Collections Agents, Address: 18 Cumberland Avenue, Paarden Eiland, Cape Town Salary Basic + uncapped commission ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof Ensuring high level collections at all times within the set...
-
Debt Collection Outbound Team Leader
3 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
-
Outbound Collections Agent
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeITC Business AdministratorsWE ARE HIRING - Outbound Collections Agents,Address: 18 Cumberland Avenue, Paarden Eiland, Cape TownSalary Basic + uncapped commissionROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereofEnsuring high level collections at all times within the set parameters of...
-
Debt Collection Outbound Team Leader
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
-
Debt Collection Outbound Team Leader
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeJOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...
-
Debt Collections Agent Learnership
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeITCBA - LEARNERSHIP We are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent. **Requirements**: - Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) -...
-
Debt Collections Agent Learnership
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeITCBA - LEARNERSHIPWe are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent.Requirements: Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) Unemployed...
-
Debt Collections Agent Learnership
4 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeITCBA - LEARNERSHIP We are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent. **Requirements**: - Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) -...
-
Debt Collector Agent
3 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full time**OUTBOUND COLLECTIONS AGENT** Paarden Eiland, Cape Town Salary + Uncapped Commission JOB ROLE - To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. QUALIFICATIONS & EXPERIENCE REQUIRED - Minimum Matric qualification is mandatory with 50% pass in both English and Maths. - Currently...
-
Trainer: Debt Collection Call Centre
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeJOB PURPOSE: Facilitate induction programs and other training programs for employees. Evaluate Call Centre employee's performance and calls to gauge skills gaps. Create training programs and coach to address skill gaps in employees. Prepare learning materials for training programs.QUALIFICATION AND EXPERIENCE REQUIRED Matric plus Training...
-
Dialer Administrator
3 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full time**JOB ROLE** **QUALIFICATIONS & EXPERIENCE** - Minimum Matric qualification is mandatory. - Relevant tertiary qualification is an advantage. - 3 years’ experience as a Dialer Administrator or in a similar role, preferably in a debt collections environment. - Managing dialer solution software is an advantage. - Strong understanding of contact centre...
-
Facilitator/coach: Collections Call Centre
2 weeks ago
Paardeneiland, South Africa ITC Business Administrators Full timeJOB PURPOSE: Facilitate induction programs and other training programs for employees. Evaluate Call Centre employee's performance and calls to gauge skills gaps. Create training programs and coach to address skill gaps in employees. Prepare learning materials for training programs.QUALIFICATION AND EXPERIENCE REQUIRED Matric plus Training...
-
Billing Agent
2 weeks ago
Paardeneiland, South Africa 1-Grid Full timeAbout usDuties and Responsibilities Daily collections on overdue and delinquent accounts Complying with business procedures Debt collector management Customer account management Updating of customer records Account activations/cancellations Account payment management Allocate customer payments Manage payment arrangements Advising Customers on account...
-
Dutch Speaking Contact Center Agent
4 weeks ago
Paardeneiland, South Africa iContact BPO Full timeWe are looking for Dutch **native speakers **with relevant experience as a Telesales agent having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment. **Who is TCMS?** TCMS is an award winning & fast growing Dutch BPO Service Provider with 2 locations in the Netherlands and 2...
-
Import and Export Clerk
3 weeks ago
Paardeneiland, South Africa Platinum Drops (Pty) Ltd Full timeWe are currently seeking an experienced **Import and Export Clerk **to help us ensure clients orders are processed by implementing the freight export and import processes according to legal requirements. **Key Responsibilities**:(include but are not limited to) **1.** **Co-ordinate sea freight, local and national imports** - Check documents supplied by...
-
Import and Export Clerk
2 weeks ago
Paardeneiland, South Africa Platinum Drops (Pty) Ltd Full timeWe are currently seeking an experienced Import and Export Clerk to help us ensure clients orders are processed by implementing the freight export and import processes according to legal requirements.Key Responsibilities:(include but are not limited to)1. Co-ordinate sea freight, local and national imports Check documents supplied by clients for accuracy and...
-
Import and Export Clerk
2 weeks ago
Paardeneiland, South Africa Platinum Drops (Pty) Ltd Full timeWe are currently seeking an experienced Import and Export Clerk to help us ensure clients orders are processed by implementing the freight export and import processes according to legal requirements.Key Responsibilities:(include but are not limited to)1. Co-ordinate sea freight, local and national imports Check documents supplied by clients for accuracy and...
-
Destination and Mice Specialist
4 weeks ago
Paardeneiland, South Africa Private Safaris Full timeJob Purpose: To successfully quote profitable itineraries, manage and execute all meetings, incentives and events for existing as well as new clients. Key Responsibilities: Sales - Secure business and effectively cost products. - Understand the market and margin control. - Build up and maintain agent / supplier relationships. - Source new products. -...