Debt Collection Outbound Team Leader

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...

**OUTBOUND COLLECTIONS AGENT** Paarden Eiland, Cape Town Basic Salary + Uncapped Commission JOB ROLE - To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. - Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act...

**OUTBOUND COLLECTIONS AGENT** Paarden Eiland, Cape Town Basic Salary + Uncapped Commission JOB ROLE - To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. - Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act...

OUTBOUND COLLECTIONS AGENTPaarden Eiland, Cape TownBasic Salary + Uncapped CommissionJOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act ("NCA") and the...

ITC Business Administrators WE ARE HIRING - Outbound Collections Agents, Address: 18 Cumberland Avenue, Paarden Eiland, Cape Town Salary Basic + uncapped commission ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof Ensuring high level collections at all times within the set...

OUTBOUND COLLECTIONS AGENTPaarden Eiland, Cape TownBasic Salary + Uncapped CommissionJOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act ("NCA") and the...

ITC Business AdministratorsWE ARE HIRING - Outbound Collections Agents,Address: 18 Cumberland Avenue, Paarden Eiland, Cape TownSalary Basic + uncapped commissionROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereofEnsuring high level collections at all times within the set parameters of...

**JOB PURPOSE**: - Facilitate induction programs and other training programs for employees. - Evaluate Call Centre employee’s performance and calls to gauge skills gaps. - Create training programs and coach to address skill gaps in employees. - Prepare learning materials for training programs. **QUALIFICATION AND EXPERIENCE REQUIRED** - Matric plus...

ITCBA - LEARNERSHIP We are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent. **Requirements**: - Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) -...

ITCBA - LEARNERSHIPWe are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent.Requirements: Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) Unemployed...

JOB PURPOSE: Facilitate induction programs and other training programs for employees. Evaluate Call Centre employee's performance and calls to gauge skills gaps. Create training programs and coach to address skill gaps in employees. Prepare learning materials for training programs.QUALIFICATION AND EXPERIENCE REQUIRED Matric plus Training...

ITCBA - LEARNERSHIP We are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent. **Requirements**: - Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) -...

**Role Overview**:As a Night Shift Team Leader in our Solar Company Call Center BPO, you'll be at the forefront of customer service and sales excellence. Your leadership will drive our team to exceed targets and deliver top-notch service. Your English fluency, sales acumen, and experience as a team leader in the BPO sector will be vital to your success in...

Role Overview:As a Night Shift Team Leader in our Solar Company Call Center BPO, you'll be at the forefront of customer service and sales excellence. Your leadership will drive our team to exceed targets and deliver top-notch service. Your English fluency, sales acumen, and experience as a team leader in the BPO sector will be vital to your success in this...

**Duties and Responsibilities** **Responsibilities**: - Lead and motivate a team of Service Agents supporting our international client Lightspeed customers with 1st line technical support needs. - Focus on managing the team and developing their performance in accordance with set KPI’s. - Provide coaching, feedback, and ongoing training to enhance the...

Duties and ResponsibilitiesResponsibilities: Lead and motivate a team of Service Agents supporting our international client Lightspeed customers with 1st line technical support needs. Focus on managing the team and developing their performance in accordance with set KPI's. Provide coaching, feedback, and ongoing training to enhance the team's skills and...

**OUTBOUND COLLECTIONS AGENT** Paarden Eiland, Cape Town Salary + Uncapped Commission JOB ROLE - To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. QUALIFICATIONS & EXPERIENCE REQUIRED - Minimum Matric qualification is mandatory with 50% pass in both English and Maths. - Currently...

**What we are looking for** An experienced team leader to manage a team in our Customer Contact Centre department who can effectively supervise, manage and motivate team members on a daily basis. Must have a strong ability to lead by setting a positive example and continuously engage the team to achieve the Company’s goals and customer service...

What we are looking forAn experienced team leader to manage a team in our Customer Contact Centre department who can effectively supervise, manage and motivate team members on a daily basis. Must have a strong ability to lead by setting a positive example and continuously engage the team to achieve the Company's goals and customer service standards.About the...