Facilitator/coach: Collections Call Centre

JOB PURPOSE: Facilitate induction programs and other training programs for employees. Evaluate Call Centre employee's performance and calls to gauge skills gaps. Create training programs and coach to address skill gaps in employees. Prepare learning materials for training programs.QUALIFICATION AND EXPERIENCE REQUIRED Matric plus Training...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...

**OUTBOUND COLLECTIONS AGENT** Paarden Eiland, Cape Town Basic Salary + Uncapped Commission JOB ROLE - To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. - Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act...

OUTBOUND COLLECTIONS AGENTPaarden Eiland, Cape TownBasic Salary + Uncapped CommissionJOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act ("NCA") and the...

OUTBOUND COLLECTIONS AGENTPaarden Eiland, Cape TownBasic Salary + Uncapped CommissionJOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ("DCA"), National Credit Act ("NCA") and the...

ITC Business Administrators WE ARE HIRING - Outbound Collections Agents, Address: 18 Cumberland Avenue, Paarden Eiland, Cape Town Salary Basic + uncapped commission ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof Ensuring high level collections at all times within the set...

ITC Business AdministratorsWE ARE HIRING - Outbound Collections Agents,Address: 18 Cumberland Avenue, Paarden Eiland, Cape TownSalary Basic + uncapped commissionROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereofEnsuring high level collections at all times within the set parameters of...

ITCBA - LEARNERSHIP We are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent. **Requirements**: - Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) -...

**JOB ROLE** **QUALIFICATIONS & EXPERIENCE** - Minimum Matric qualification is mandatory. - Relevant tertiary qualification is an advantage. - 3 years’ experience as a Dialer Administrator or in a similar role, preferably in a debt collections environment. - Managing dialer solution software is an advantage. - Strong understanding of contact centre...

ITCBA - LEARNERSHIP We are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent. **Requirements**: - Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) -...

**What we are looking for** An experienced team leader to manage a team in our Customer Contact Centre department who can effectively supervise, manage and motivate team members on a daily basis. Must have a strong ability to lead by setting a positive example and continuously engage the team to achieve the Company’s goals and customer service...

ITCBA - LEARNERSHIPWe are looking for graduates with matric plus post matric NQF qualification (minimum NQF4) to provide a 12 -month learnership programme in contact centre and financial services whilst providing work experience as a Debt Collection Agent.Requirements: Must have Matric Qualification with Post Matric Qualification (NQF4 to NQF6) Unemployed...

What we are looking forAn experienced team leader to manage a team in our Customer Contact Centre department who can effectively supervise, manage and motivate team members on a daily basis. Must have a strong ability to lead by setting a positive example and continuously engage the team to achieve the Company's goals and customer service standards.About the...

We are seeking an administrative rockstar to “excel” with us! Key Responsibilities: Reception Assistance - Manage overflow calls, take messages, and address customer queries promptly. Logistics Coordination - Capturing picking slips in excel and verifying courier weigh bills for efficient order processing - Ensure vehicle documentation is current and...

**JOB PURPOSE**: To provide HR support to the business, including recruitment, on-boarding, IR, performance management, training administration and general HR administration and reporting. **QUALIFICATION AND EXPERIENCE REQUIRED**: - Matric qualification plus relevant HR- related degree/diploma. - 3+ years HR Officer/ HR Generalist experience (excluding...

We are seeking an administrative rockstar to "excel" with usKey Responsibilities:Reception Assistance Manage overflow calls, take messages, and address customer queries promptly.Logistics Coordination Capturing picking slips in excel and verifying courier weigh bills for efficient order processing Ensure vehicle documentation is current and up to...

An exciting vacancy for an **Internal Sales Consultant** at an established lighting company has become available. The role requires the incumbent to be organized, detail orientated and have good communication and Sales skills. You will be working at the showroom in Paarden Eiland and are required to have experience in the Lighting industry. The position is...

We are looking for someone who pays attention to detail and be 100% committed to the business. Have a dynamic personality with a spirit of initiative. Ensure a high degree of loyalty and confidentiality. Portray good time management, discipline and organizational skills, as well as have a high tolerance for stress. Purpose: To support sales administratively...