Consultant - Global Organization

4 days ago


Roodepoort, South Africa MTN Nigeria Full time

Key Deliverables

The Consultant, Global Organization Architecture will be accountable to achieve the following objectives:
Strategy Development and Implementation
- Assist in the creation of the sub-functional strategy in line with the overarching business goals
- Provide input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
- Assist in regular review of the sub-functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem

Governance

Strategic Meetings
- Provide input in strategic meetings when required
- Provide inputs into the enterprise wide transformation initiatives when required
- Provide inputs into the risk mitigation and controls
- Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
- Provide input into the preparation of proposal on change initiatives SLA, policies and procedures

Escalations
- Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
- Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical
- Provide input into all projects initiated (internal or global)
- Provide input into establishing objectives, targets and budgets for Global Organization, Strategy and Performance Function as applicable
- Identify and document key risks, issues and dependencies and set mitigation actions
- Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance
- Ensure execution in alignment with divisional strategy
- Provide input into SLA approval and exception performance review

Reporting
- Report on a periodic basis to reporting manager relating to progress made within the sub-function and in accordance with the measurement metrics set by the organisation
- Report on an ad hoc basis on specific projects as and when necessary
- Periodically review reports from the Opcos

Budgets
- Assist in managing sub-functional budgets in line with overall functional budget and business objectives
- Assist in managing project initiative budgets in line with business objectives

Operational Delivery

Support Delivery Management
- Ensure service delivery excellence by providing practical and innovative architecture solutions and serving as a trusted advisor to the Manco Business and Regional Partners (OD & Performance)
- Identify opportunities for improvements to enhance the quality and effectiveness of the function across the organization
- Implementation of Global Architecture special projects and initiatives. Onboard and develop strong working relationships with Manco Business Partner and Opco HR teams to ensure successful execution and delivery thereof
- Provide training and consulting support to Manco Business Partners and Opcos, in order to ensure effective adoption and use of organisation management tools
- Liaise with external OD suppliers and consultants for outsourcing service provision and contract management
- Support and facilitate organizational growth through internal networking, supporting new business proposals and presentations

Operational
- Provide inputs and manage execution of the Organization Architecture functional strategy and plan
- Develop, maintain and control of Global Functional Blueprints for Group and Opcos, which includes:

- Functional Operating Model and Capability
- Functional Capabilities and detailed taxonomies
- Global and Opco Tier Playbooks
- Develop, maintain and control the global functional competency framework. Proactively collaborate with Manco Business Partners and Global Learning Innovation teams to ensure alignment with business and organization realities and needs
- Develop, maintain, control and cascade Global OAD (Organization Architecture & Design) standards (which include policies, practices and frameworks) which are aligned with business strategies and leading practices, including:

- Organisational Architecture and design practices and standards
- Group wide spans and layers standards and targets
- Evaluate, analyse and recommend decisions relating to proposals from Business and Opcos with respect to:

- Business cases for changes/exceptions to Global Functional Blueprint / Operating model
- Business case for new L3H and above positions requested at Group or Opcos
- Other requests as specified in the policy and DoA
- Perform periodic review of the global blueprints, competency framework, job creation and evaluation methodologies, in conjunction with the strategic business objectives and changes in the external business landscape
- Research and identify opportunities for improvement and internal / external best practice by continuous monitoring of internal and external environments.
- Assist in identification and rollout of technology and digital enablers to improve global architectural standards and complia



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