Customer Service Manager

**Gauteng**, Centurion** **(Negotiable)** CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and...

**Job Advert Summary**: The Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service. The role involves managing a team of bank customer service agents, monitoring performance metrics, developing strategies to improve...

Job title : Customer Service ManagerJob Location : Gauteng, CenturionDeadline : December 05, 2024Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Grade 12/Matric Degree/Diploma in Business Admin or Customer service-related field Min 2 years of working experience in call centre management Proficient in customer service tools...

**Description**:** Platform** - Seed, Crop Protection **Scope** - Commercial Unit **Role Intent** This role is a part-time role and is nominated by the Regional EMEA CS leader from the Country CS leader pool in the CU. The purpose of this role is to successfully represent the CS country teams and CS leads at the CU management level and respective...

**Gauteng**, Centurion** CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. **Purpose**: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling...

**Gauteng**, Centurion** **ompany Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

Key Responsibilities:Oversee the management of technical support cases, ensuring timely resolution and high customer satisfaction.Lead a team of customer support agents, providing guidance and training to ensure excellent communication skills.Develop and implement processes to improve efficiency and productivity within the team.Work closely with the...

**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

**Gauteng**, Centurion** CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective...

Job Title: Customer Service Manager - Team LeadWe are seeking an experienced Customer Service Manager to lead our team in Centurion, Gauteng.Key Responsibilities:Team Leadership & Development:Recruit, onboard, and train new customer service consultants.Inspire and motivate team members to deliver top-quality service.Conduct performance reviews and create...

Manage, monitor, and control the team's delivery on Service Level Agreements made with clients. - Manage, monitor, and control the team’s execution of client requests, concerns, and queries. - Act as an escalation point to the team in addressing and resolving client queries. - Manage and monitor productivity relating to Key areas within the branch. -...

Main Purpose:The primary objective of this role is to deliver exceptional customer service, ensuring customer satisfaction and loyalty while driving business growth for WNS Global Services. Key responsibilities include:Key Responsibilities:• Investigate, resolve, and process high-volume customer inquiries, providing value at first point of contact.•...

**The Role** PURPOSE** The role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always...

Permanent Position: Customer Service Representative Company Overview: Main Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven individuals who are passionate about...

Permanent Position: Customer Service Representative Company Overview: Main Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven individuals who are passionate about...

Minimum Requirements:Grade 12Internal sales experienceExperience with export documentationSAP experienceExcellent telephone mannerDuties and Responsibilities:Process customer purchase orders and quarterly price updates.Request and control documentation for export customers.Approve sales orders and quotations.Create pro forma invoices.Update batch reports and...

Minimum Requirements:Grade 12Internal sales experienceExperience with export documentationSAP experienceExcellent telephone manner Duties and Responsibilities:Process customer purchase orders and quarterly price updates.Request and control documentation for export customers.Approve sales orders and quotations.Create pro forma invoices.Update batch reports...

Minimum Requirements: Grade 12 Internal sales experience Experience with export documentation SAP experience Excellent telephone manner Duties and Responsibilities: Process customer purchase orders and quarterly price updates. Request and control documentation for export customers. Approve sales orders and quotations. Create pro forma invoices. Update...

**As a CSR a typical day might include the following**: - Provide world-class customer care to both internal and external customers. - Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications - Communicate to customers and reps on deliverables and resolving of...